Your key responsibilities:

● Employee Engagement & Employee Experience - Engages with China Informatics site leaders and employees on all levels and ensures a good employee experience and a great place to work

● Lead the development of strategic content ie China Site Engagement Framework that connects and showcases the value of the organization and how it directly impacts patients and Roche’s 10-Year Ambitions

● Lead site leadership workshops through meaningful contents, orchestrate the execution of site focus area to drive tangible outcome to realise site vision

● Support and facilitate site or team engagement/community building activities and events to create a sense of team within the organization

● Co-create site engagement outcomes and metrics to gauge effectiveness

● Run survey, utilize feedback from the organization to drive change and engagement efforts and approaches

● Engage the business to understand the needs and deliver what it expects from the organization

● [Good to have] Engage the audience depending on the Change Management strategy (ADKAR, Lewis models) to ensure effective knowledge transfer and adoption.

● Contribute to the design, development and implementation of communication strategies and plans to ensure consistent, timely and relevant key messaging with affected stakeholders

● Build positive relationships with stakeholders by working collaboratively to identify and achieve common goals

● Track and deliver training and communication against the roadmap, anticipating and addressing potential barriers

● Be an active participant in Ix Site Engagement Community, contributing to global site engagement initiatives

Skills/Capabilities:

● Define and lead communication tactics & efforts according to needs of the organization supporting the Employee Experience and Engagement aims

● Support the development, refinement, and dissemination of the organization’s unique value proposition and key messages

● Develop, implement, and manage Informatics channel strategy within the organization to increase effectiveness of communication tactics.

● Collaborate and influence Site Leadership Team on Site Engagement objectives and execution

● Work with Site Head and team to plan and execute Core and Extended Leadership activities

● Challenge and support the leadership team to live the mindset & culture and keep the LT accountable for role modeling the behaviors (creative leadership, psychological safety, speak up culture etc.)

● Highly effective at building relationships, teams and collaborating with others. Ability to inspire, engage and leverage a diverse workforce, including contractors, employees and consultants.

● Excellent communication skills, both written and verbal; Ability to communicate effectively at all levels of the organization, present complex and/or new ideas with clarity and simplicity.

● Outstanding project management skills and ability to flex and multitask in a shifting environment. Takes a proactive approach to anticipating needs and leads with recommendations.

● Expertise in business partnering and consulting to determine client/customer needs and build effective relationships.

● Knowledge of emerging and evolving technologies. Ability to understand technical jargon and distill into simple user facing communications & learning

● Knowledge and experience working with change management practices and instructional design methodologies

● Proficiency with Google Suite, Cornerstone (LMS), video production, and graphic design software.

● Demonstrated ability to foster collaborative relationships with ability to engage resources outside of direct-control to gain consensus, meet deadlines and achieve goals and objectives.

Your qualifications and experience:

● 5-8 years of experience or related knowledge in Engagement, Communications or Change Management

● High proficiency in Chinese and English

● Strong background in understanding organizational dynamics and diverse user and employee needs. Experience working in global MNC organizations

● Culturally aware and has the ability to work and thrive in an agile environment

● Proactive self-starter; ability to handle multiple assignments and tasks independently with minimal supervision.

● Challenges the organization to be curious, questions the status quo & embraces new ways of working, demonstrating “can-do” attitude.

● Flexible and adaptable; able to work in ambiguous situations and under pressure (being comfortable with being uncomfortable).