Responsibilities
· Lead and manage a team, providing mentorship, guidance, and clear objectives to drive performance and productivity.
· Oversee the planning and execution of projects to ensure they are completed on time and within budget.
· Continuously analyze operational processes, identify areas for improvement, and implement solutions to increase efficiency.
· Track key performance indicators (KPIs) and metrics, producing regular reports to senior management on operational performance and areas for improvement.
· Identify potential risks in operations and implement mitigation strategies to minimize business disruptions.
· Work in collaboration with account managers and cross functional teams to drive proof of concepts and client commitment.
· Build and maintain strong relationships with clients to ensure smooth operations and resolve any issues.
· Collaborate with senior management to develop long-term operational strategies and initiatives that align with business goals.
· Ability to use superior communication, problem-solving, and analytical skills to frame decisions for senior management and drive optimized decision-making.
· Excel at delivering the highest levels of client service and enjoy working in a fast-paced and dynamic environment.
· Able to be self-directed and work independently in order to meet and exceed goals.
· Work effectively in a team environment.
Qualifications
Minimum qualifications
· Bachelor’s / Master’s degree in business, Commerce or finance
· Analytics work experience (About 10 to 15 years)
· Excellent written and verbal communication skills
· Proficiency in MS office tools
· Manufacturing background is preferred
· Ready to take new challenges.
· Ability to work under pressure and flexibility in working hours.
Preferred qualifications
· Prior experience in Sales/procurement/finance activities is preferable.
· Knowledge of ERP systems like Oracle, Oracle Fusion or SAP is a plus
· Ideal industry experience includes heavy manufacturing, industrial engineering.
· Ability to work with minimum supervision in the cross-cultural environment.