Job description:
Provide partner services and daily operation process support, the responsibilities and essential job functions are (including, but not limited to the followings):
● Support monthly payroll, incentive & benefits work from partner data sourcing, double checking and confirmation perspective;
● Responsible for employee life-cycle processes, including on boarding, probation, turnover and leaving, as well as employee archive management and certificates provision as required;
● In charge of different working hour policies application and implementation situation, attendance and OT execution;
● Be partner with HRBP to support special government rewards, programs and other requirements;
● Coordinate with service providers for name list and billing reports, and go through financial process for kinds of payments;
● Follow up partner cases and injuries handling and effectively respond to their needs for related application submission & certification services;
● Provide timely and accurate data support to partners and COE.
● Other tasks required from line managers.
Key Relationships:
● SSC COE
● HR business partners
● Employees & Line Managers of support organization
● Recruiters
● SSC payroll
● Employee relationship related affairs
● Finance
● HR Services vendors
Qualifications:
● 3years + HR operation or SSC experience is preferred;
● Quick learning and problem-solving skills;
● Good communication skill for service delivery;
● Good excel and office capability;
● Good in written English;
● Strong self-motivation, responsible, initiative, and ability of work under pressure.