岗位职责:

About LEGOLAND® Shanghai Resort
LEGOLAND® Shanghai Resort is the ultimate LEGO® theme park and hotel destination for families with children aged 2-12. Located in Jinshan, covering approximately 31.8 hectares, the Resort has been invested by JUIG, KIRKBI, Merlin Entertainments and CMC Inc. Operated by Merlin Entertainments, LEGOLAND Shanghai Resort will comprise a LEGOLAND theme park and a themed hotel. LEGOLAND Shanghai Resort will integrate popular LEGOLAND attractions with Chinese traditional culture, Shanghai local features and Jiangnan water town elements, to provide a unique immersive theme park experience for visitors from all over the world.

Scope of Job:
• Manage the design, set-up, and maintenance of E-learning platform.
• Work with the relevant partners to fix the platform daily issues.
• Provide the learning data analytics to drive the learning effectiveness.
• Monitor the platform efficiency and identify the opportunities on the digital learning experience optimization for LLSHR.
• Monitor the annual compliance trainings.
• Support training logistic and other admin related works (like new supplier set-up, payment & contract etc.)

Main Responsibilities

1. Learning Platform
• Identify functional needs based on the understanding of LLSHR learning process and work with IT department and 3rd party to ensure the needs could be met from system perspective.
• Coordinate with internal L&D team members for course materials development, upload, and maintenance.
• Work with 3rd party suppliers to set-up courses and content in the system.
• Work closely with business departments for platform pilot and launching preparation, communication, adjustment, and follow-ups.
• Design new function, tools and other solutions to address ad-hoc urgencies and needs.
• Work with related team/people to maintain the platform effectively.
• Support other initiatives and projects based on needs.

2. Training Delivery
• Facilitate the new employee orientation training.
• Monitor the annual mandatory/compliance training status.

3. Administrative Support
• Support on external vendors management and payment related process.
• Maintain L&D policies and follow-up if needed.
• Support the training/workshop/event logistics.

Requirements

• Solid project management experience and familiar with e-learning platform management.
• Minimum of 3-5 years working experience in training or learning and development function.
• Ideally will have experience working in the resort or customer-orientated industries.
• Positive, result-driven, and have strong communication capability to influence and win the support through collaboration.
• Highly self-motivated individual who is comfortable working in a fast-paced working environment.
• Someone who is interested in working for a fun, dynamic entertainment company.