职位详情
Customer Study Expert 已下线
2-2.5万·13薪
北京简途科技有限公司
北京
1-3年
硕士
08-01
工作地址

后沙峪(地铁站)

职位描述
Responsibilities
• Collaborate closely with Product, R&D, and Operations teams to define research priorities and key questions.
• Design and execute qualitative & quantitative research (surveys, in-depth interviews, focus groups, etc.) based on product and R&D needs.
• Apply psychological models (e.g., Kano, PSM) to analyze user needs and behavioral motivations.
• Work with Data teams to integrate vehicle data with qualitative insights, supporting data-driven product decisions.
• Independently design online/telephone surveys, experiment protocols, and user testing frameworks.
• Conduct user interviews and focus group discussions (FGDs) to uncover deep insights.
• Perform data modeling and analysis using statistical tools (SPSS, Python/R).
• Independently deliver customer research reports and build interactive dashboards to visualize findings.
• Effectively communicate insights to Product, Engineering, and Leadership teams to drive actionable outcomes.
Qualifications:
• Master’s degree or above in Psychology, Market Research, Automotive Engineering, or related fields.
•Experience in user research, market insights, or consulting, including 2+ years in the automotive industry.
• Strong knowledge of intelligent cockpit, connected vehicles, autonomous driving, and NEV trends.
• Advanced PPT/Excel skills; proficiency in research tools (Qualtrics, SurveyStar) and data analysis tools.
• Excellent communication, critical thinking, teamwork, and innovation mindset.
• Proven ability to lead end-to-end research projects and deliver high-quality reports.
• Fluent English (written & spoken) for professional communication. Overseas study/work experience preferred.

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