Job Description 职位描述

KPMG China provides multidisciplinary services from audit and tax to advisory, with a strong focus on serving our clients’ needs and their industries. Not only do we have an overriding commitment to provide the highest quality services for our clients, but we also strive to become a responsible corporate citizen that has a positive impact on our environment and community. At KPMG, you’ll translate insights into action and reveal opportunities for all—our teams, our clients and our world.

毕马威中国提供审计、税务和咨询等多领域专业服务，专注为客户及其行业排忧解难。我们不仅承诺为客提供优质服务，也致力于担当负责任的企业公民，为环境和所在社区带来积极影响在毕马威，你会发现一个充满机遇的世界，我们的员工在这里为客户和社会提供他们所需的洞察力，以建立一个可持续的未来。

Service Line Overview 业务线简介

KPMG Managed Services provides an innovative and cost effective solution for the delivery of large scale remediation and/or ongoing servicing of regulated business processes across multiple industries, geographies and services.

毕马威的运营服务中心致力于为各行各业、不同地域以及不同服务类型的客户提供一系列创新完善、高效价优的整体解决方案，该服务将针对不同的金融监管机构颁布的法律法规为企业提供大型改善管理类服务以及持续性合规服务。

Responsibilities 工作职责

The Due Diligence Handler is responsible for conducting a periodic review in line with client policy to fulfil Customer Due Diligence (CDD) requirements, otherwise known as Anti-Money Laundering (AML) Know Your Customer (KYC). You will be expected to deliver against targets for productivity, quality and customer engagement, managing your own caseload and taking client feedback from approvers who are responsible for quality checking cases.

尽职调查专员需按客户需求定期进行审查，以达到客户尽职调查要求，如反洗钱，掌握您的客户信息等。尽职调查专员需要实时掌握客户经营状况，收集客户的反馈，协助了解一系列与客户或其企业运营情况的相关信息，如生产状况、产品质量，客户项目等，进行收集整理并提供调查报告。

• Ability to perform remediation and renewal reviews of CDD.

• Ability to use telephone, emails and letters to engage directly with customers of clients to obtain specific CDD information.

• Understanding information and documentation requirements for corporate structures in CDD context and the ability to use or quote evidence reference material.

• Provide timely review and follow up actions on referrals or queries.

• Ability to make decisions and able to determine needs for escalation

• Manage caseload throughout end to end process in timely manner

• Ability to research data from related systems

• 对客户实行尽职调查，提供实时有效的建议及改进方案；

• 能够通过电话，邮件或信件各种渠道与客户进行高效的沟通，及时获取准确的客户信息；

• 掌握以及了解企业基本架构，能引用相关法律法规文件辅助进行尽职调查；

• 及时跟进客户提出的问题；

• 能够根据不同项目的情况及时做出应对或判断是否需要上报；

• 及时跟进客户的尽职调查工作，并按时完成

• 熟练运用不同的搜索工具进行资料收集，通过多方渠道，实时掌握客户最新情况以便能高效地完成尽职调查；

Basic Requirement 任职要求

• Bachelor’s degree holder in Operations or related discipline; ideally with 1-2years’ experience of handling customer due diligence business processes

• Ability to assimilate and apply detailed process instructions

• Fluent writing and verbal communication in English, Mandarin and Cantonese is needed

• Proficiency in Microsoft Office (PowerPoint, Word, Excel) or other related applications

• Strong attention to detail and accuracy

• Highly motivated to deliver results to the right standards and targets

• Demonstrate excellent analytical skills and problem solving, self motivation and possess an enquiring mind

• A good team player with the ability to deliver efficient working outcomes and overcome challenges even under pressure

• Ability to thrive in a challenging environment and can adapt to different situation

• 本科或以上学历，运营或相关专业，有1-2年处理客户调查分析或相关业务背景者优先考虑；

• 熟悉各项工作流程，针对不同的项目可以灵活地做出相应的工作调整；

• 良好的书面表达及口头沟通能力，含英语、中文及粤语；

• 能熟练地使用PowerPoint,Word, Excel等办公室软件；

• 工作细心，注重细节及数据准确性；

• 主动性强，能按时按质完成工作；

• 具有良好的分析及解决问题能力，主动性强及具备钻研精神；

• 具有团队合作精神及抗压能力，能高效地与团队成员共同完成工作；

• 能适应不同的工作环境并克服不同的挑战和挫折以实现项目目标，与团队共同成长。

About KPMG 关于毕马威

At KPMG China, we are committed to being an equal opportunity employer, with zero tolerance for any form of discrimination against any persons. It is important for us to create an inclusive, diverse and agile workplace for our people to develop and thrive at both a personal and professional level.

We strive to make ESG (environmental, social and governance) a watermark running through our organisation; from empowering our people to become agents of positive change, to providing better solutions and services to our clients. To lead by example, we launched Our Impact Plan (OIP) which includes our ESG commitments and progress across four key pillars – Planet, People, Prosperity and Governance.

We encourage you to come as you are, and we welcome all qualified candidates to apply, and hope you unlock opportunities with us. Visit KPMG China website for more company information.

Please note that all information in this form has been voluntarily supplied and will be used by KPMG for selection purposed only.

在毕马威中国，我们承诺成为一名平等机会雇主，对任何形式的歧视行为采取零容忍态度。对于我们而言，创造一个多元、共融和灵活的工作环境，使我们的员工在个人和专业层面上都能得到发展和成长至关重要。

毕马威中国致力于把环境、社会和治理（ESG）注入我们的血脉之中，让员工成为积极变革的推动者，为客户带去更好的方案和服务，并帮助客户实现他们自身的ESG 目标。查看我们的影响力计划，了解更多关于我们在治理原则、以人为本、关爱地球和实现繁荣四个关键领域作出的ESG承诺和取得的进展，以及我们如何为员工、环境和社会产生积极影响。

我们鼓励您保持本色并且欢迎所有符合资格的候选人申请，希望您与我们一起解锁机会。了解更多公司信息请访问毕马威中国网站毕马威中国。

您认可并同意，对于您在此提交的关于自身的个人信息，毕马威中国将仅为其候选人甄选的目的而使用，并根据其在线隐私声明和/或《毕马威中国隐私声明》（统称“隐私声明”）收集、使用、处理及保存您的个人信息。在其招聘过程中，毕马威中国可能需要将候选人的个人信息存储其指定的第三方的招聘管理系统中。

如果您对您在此中提供的信息或您的工作申请有任何疑问，请联系您提交申请所在地的毕马威中国的人力资源部人员[由此查看]。