关键职责：
编制、修订产品质量检验标准等文件；
负责运用统计技术文件分析产品质量状况，并提出相关措施；
负责接收并发布客户投诉，ICM&CCM；
监督投诉处理的过程，并及时更新投诉处理记录，定期向领导汇报处理进程；
安排相关人员进行现场检查，并会同相关部门分析投诉问题原因，协调相关部门制定处理方案；
协调因投诉而重新加工的产品的发货，并同时协调相关部门将有问题的产品返厂进行检查；
负责本部门员工考勤的管理；
负责完善公司的ISO体系文件，并组织相关部门相关人员进行内、外审；
监督整个生产过程质量管理
上层领导需要的其他工作安排。
岗位要求：
教育背景及专业知识
专科或等同学历水平及以上
相关经验
5年以上工作经验
语言能力
优秀的英文表达能力
其他要求
1. 适应工作压力；
2. 善于分析问题；
3. 善于质量管理；
4. 具备生产型企业的经验；
Key Responsibilities：
Compile and revise the “Production’s Checking Regulation”, “Materials Acceptance Regulation and Checking Regulation”;
Analyze the unqualified productions, and get the solutions;
Responsible for managing the ICM&CCM and customer feedbacks;
Supervise the process of complaints, and update the documents of ICM&CCM, And report the related information to Plant Manager;
Arrange the inspector to do on-site checking on the problems in production, and coordinate with the relevant departments to solve the problems;
Coordinate with the related person to send out the reproduced products;
Coordinate with the related person to return the products with problems to the company for problem analysis;
Conduct the department attendance management;
Improve the ISO system and organize the related person to carry on the internal audit and official audit;
Supervise the quality management for whole manufacturing process,
Other assignments as required by Management.
Position Qualification Requirement：
Education
College Degree or equivalent education level
Relevant Experience
5+ years’ working experience
Language Skills
Excellent in both oral & written English
Other Requirement
1. Work under pressure;
2. Analytic skills;
3. Advanced Presentation skills and Management skills;
4. Experience in production company ;