Key areas of accountability:
Sales Order Processing:
• Receive customer orders & forecasts and key in SAP.
• Forecast analysis and comparison, clarification for big fluctuations.
• Feedback order confirmation within 2 working days or less in accordance with agreement with customer.
Production/Shipment planning:
• Release weekly delivery plan.
• Ensure timely delivery of goods from factory, in time for shipment to customers.
• Check shipment status with Distribution team and update customer on shipment details.
• Follow up with customer and appointed forwarder on blocked shipments.
• Returnable package monitoring and track status to make sure readiness for production and delivery.
Order reschedules and cancellation:
• Conduct reschedules and cancellations, check impact of the activities.
• In the event of order cancellation or EOL (end of life) announcement made by customers, follow up with factory and procurement to compile the outstanding inventory (FG/WIP/Component) that the customer is liable for.
• Follow up with customers on the obsolescence payment.
Inventory Control:
• Cooperate with Procurement and PMC, keep supply chain move smoothly while avoiding obsolescence risk.
• Keep a safety inventory level for FG in VMI.
• VMI management and consignment management.
• Ensure FG stock accuracy in system and obsolescence costs are written off timely.
• Analyze and control inventory.
• OB monthly tracking.
Invoicing:
• Ensure invoicing Customer on time and accuracy.
• Ensure Supplier’s invoice can be processed in time and accurately.
• On request of F&A, to do the Invoice Matching accurately and in time.
• On request of F&A, follow up with customers on their overdue invoices and monitor customer’s credit limit.
Project Handling:
• Familiar with Products Creation Process.
• With the guidance from Supervisor, ensure timely setup logistic module for new customers at global level.
• With the guidance from Supervisor, ensure timely setup EDI connection with new customers when necessary.
• With the guidance from Supervisor, ensure critical components are available timely to support the production start.
• With the guidance from Supervisor, ensure customer demands are translated properly into a planning to Sub-contractor and follow up with Sub-contractor for the production planning/BOM components availability.