Duties & Responsibilities
●Conducts interactive training sessions and workshops as well as new hire orientation (both virtually and in-person).
●Utilizes adult learning principles and innovative training methods to enhance knowledge retention and practical application.
●Provides coaching to help employees apply classroom concepts to their daily roles, foster personal growth and career progression.
●Collaborates with global and regional stakeholders to adapt and deliver content that aligns with regional needs and organizational goals.
●Employs diagnostic tools and assessments to identify development needs and create individualized coaching plans.
●Partner with HR and business leaders to grow internal talent and prepare future leaders through targeted development efforts.
●Supports the development and refinement of supplementary learning resources, guides, and performance support tools for diverse audiences.
●Tracks and measures training effectiveness and employee progress through assessments and feedback; adjusting strategies to enhance training content and delivery methods to refine programs and drive continuous improvement across training initiatives.
●Collaborates closely with HR Business Partners, TM&L COE colleagues and other key stakeholders in the region to identify skill gaps, training needs, and leadership development opportunities.
●Assists in communicating the value of training and coaching initiatives across the region, fostering a culture of continuous learning and improvement.
●Lead/Support global TM&L efforts beyond the region by participating in enterprise-wide initiatives, and special projects.
●Prepares regular reports on training outcomes, participant feedback, and program impact, providing actionable insights to the TM&L COE team.
Qualification & Requirements
●Bachelor’s degree in Human Resources, Organizational Development, Education Business Administration, or a closely related field. Will consider experience in lieu of education.
●At least 5 year of progressive experience in training/facilitation, preferably within an organizational development department or a corporate human resources environment.
●Proven track record in coaching and mentoring people leaders and employees to drive performance and career growth.
Skills and Other Requirements
●DDI Facilitator Certification (Preferred). Additional certifications (Gallup Strengths Coach, DISC) is a plus.
●Demonstrated ability to design and deliver interactive and engaging learning experiences across diverse audiences that go beyond lecture-style presentations.
●Comfortable navigating digital collaboration tools (e.g., Zoom, Teams, Miro) and experience with virtual facilitation best practices.
●Excellent facilitation, presentation, and communication skills with strong interpersonal capabilities.
●Ability to work effectively in a fast-paced, global environment, collaborating with multi-cultural teams and adapting content to regional and cultural nuances.
●Adaptable and able to thrive in a fast-paced environment, work under pressure and meet deadlines.
●Ability to adapt training delivery for different learning styles and workplace environments.
●Strong time management, organizational, and multitasking skills.
●Proficiency in Microsoft Office. Experience working with Learning Management Systems (LMS) or digital learning platforms is a plus.