Main Responsibilities：



1) Engage and collaborate with Patient and Patient Organizations

• Assume “de facto” the role of Local Patient Affairs Referent (LPAR)

• Identify and engage with patients and patient organizations in relevant therapeutic area of oncology or above therapeutic areas to understand the unmet needs and gaps in treatment or service provided

• Determine the level and frequency of patient involvement (e.g. individual patient or patient advocacy group) in the projects and adequate operational needs for the collaboration (contractual needs, CDE, FMV, due diligence, etc.)

• Identify and initiate contact with patient groups in relevant therapeutic areas to explore collaboration opportunities

• Represent the company and patients’ interest in collaborative work with patient groups and build long-term partnership with those whom we share common visions

2) Contribute to local, regional and global patient affairs efforts

• Work closely with Global Patient Affairs to implement global patient affairs strategies as relevant

• Represent Servier China on the Servier Patient Advocacy & Relations Community (SPARC) meetings, initiatives, and working groups as relevant

• Plan and operationalize activities in China for Global Servier Patient Week each year

• Escalate data and information required by Global Patient Affairs

• Set up and execute China Patient Affairs communication related events

• Support local Patient Preference data generation related activities

• Provide patient insights and unmet needs to the franchise team for campaign & material development and local patient support programs

• To help develop patient journey and identify pain points in key therapeutic areas

• Propose ideas, solutions and organize patients/patient group involvement in patient support material creation

• Seeks opportunities to integrate digital solutions

• Stay up to date with patient engagement tools, resources and solutions provided by global patient affairs and the SPARC

3) Foster Patient Centric mindset and culture "working for and with patients" across the business

• Work closely with local team to develop internal communication strategies

• Organised internal events to improve awareness of lived experience with diseases

• Involve in across departments meetings in China regularly to represent patients’ points of view.

4) Cross-functional collaboration

• Work with Market Access to provide patient insights on medical assessment for new therapeutic opportunities

• Work with ICTR to advocate for patient access to clinical studies locally as relevant

5) Servier Leadership Model

Patient Affairs Manager will play a key role in living and demonstrating the core principles and behaviors embodied in the Servier Leadership Model :

• Be ethical and open minded

• Nurture patient centricity

• Challenge oneself and the status quo

• Be collaborative and a team player across broader business

• Show initiative and leadership by engaging others and helping others to grow

• Be solution oriented and prioritise based on needs and desired outcomes

• Take ownership of the decision made and be accountable for the outcome

6) Compliance

Ensure all activities are compliant with applicable Servier Policies, SOPs and local rules, regulations, industry standards and codes of conduct.

7) Other duties as required or directed by the Medical & Patient Affairs Director or Functional Management

Educational & Professional Background :

• Significant operational experience (5 years) in Patient Affairs in pharma

• Preferred: Advanced degree in

• Bachelor's degree or equivalent in life science related discipline or business-related field

• Education in Public Affairs with solid experience in Advocacy / Patient Engagement may be considered depending on the candidate's profile

Hard Skills :

• International experience with an understanding of different cultures and ways of working

• Ability to think strategically and understand needs from the function and business

• Proven ability to work successfully in a complex, global, matrix organization

• Clear understanding of the compliance and regulatory requirements impacting Patient Affairs organizations

Soft Skills & Other :

• Collaborative mindset

• Excellent communication and team workings skills

• Effective at difficult conversations

• Highly developed consultative skills

• Results driven, customer service orientation

• Ability to travel internationally

• Fluent in English