- Secure troubleshooting on all beverage equipments, associated trade equipments and lines installed
- Secure performances of commercially released equipments and lines installed - Secure NC and SWAP list management on SINCRO tool
- Support the availability of field methods for installation, qualification, technical analysis, repairing and maintenance activities
- Support FSE during projects and service site operations, throughout the life of the machine
- Support CSM and CCM with technical advice for proposals on O&U, training and maintenance opportunities
- Support the execution of RCA methodology, driving data collections and preventive and corrective action application
- Be part of hotline service, in case of availability
- Provide daily telephone & email support to internal and external customers, throughout the life of the machine
- Take duty on hotline support during night and public holiday
Qualification:
- Bachelor Degree or equivalent at engineering area(211 universities)
- Fluency in English
- Strong verbal and written communication skills in order to establish a very good customer relationship
- Ability to interface with all levels of the organization
- Excellent multi tasks ability
- Able to work for night shift