1.Working with Rooms management team and F&B management team to develop an operational strategy that is aligned with the brand’s business strategy and leads its execution.
与房务管理团队和餐饮管理团队合作，制定与品牌业务战略相一致的运营战略，并领导其执行。
2.Reviewing comment feedback, guest satisfaction results and other data to identify areas of improvement.
审查客人反馈、客人满意度结果和其他数据，以确定需要改进的地方。
3.Evaluating if Operations Team is meeting service needs and provides feedback to operations team.
评估运营团队是否满足服务需求，并向运营团队提供反馈。
4.Participating in public space walk-throughs with Engineering, Loss Prevention and Housekeeping to ensure guest rooms, public space and back of the house areas are well maintained and preventative maintenance processes are in place.
与工程部、防损部和客房部一起参与公共空间巡查，以确保客房、公共空间和后台区域得到良好维护和预防。
5.Touring building on a regular basis speaking with employees and guests to understand business needs and assess operational opportunities.
定期巡视酒店，与员工和客人交谈，了解业务需求并评估运营机会。
6.Working with team to put sustainable work processes and systems in place that support the execution of the strategy. Communicating a clear and consistent message regarding departmental goals to produce desired results.
与团队合作，建立可持续的工作流程和系统，以支持战略的执行。就部门目标传达清晰一致的信息，以产生预期结果。
7.Reviewing reports and financial statements to determine Rooms and F&B operations performance against budget.
审查报告和财务报表，以确定客房和餐饮运营绩效是否符合预算。
8.Leading Operations Teams, Making and executes the necessary decisions to keep property moving forward toward achievement of goals.
领导运营团队，制定并执行必要的决策，使酒店朝着实现目标的方向前进。
9.Attending owners meetings and provides meaning or context to the rooms operational and financial results. Establishing relationship with owner as a business partnership and supports the relationship between the the owner.
参加业主会议，为酒店房间的运营和财务结果提供建议或意见。与业主建立良好的商业伙伴关系，并支持与业主之间的关系。
10.Management Hotel Operation according to policy requirement.
根据要求及政策管理酒店运营的相关事宜。
11.To perform any other duties as assigned by the Management.
完成管理层交给的其它任务。

任职要求：

1.University and above.
大学及以上资历。
2.Fluent in written and spoken English.
良好的英语口语及书写能力。
3.Familiar with the overall service and management processes of the hotel, with experience in hotel preparation and overall operation.
对酒店全部门服务与管理流程了如指掌，拥有酒店筹备及统筹运营经验。
4.Having extraordinary team building abilities and top-notch communication and coordination skills, leading the team to overcome challenges..
具备超凡的团队建设能力，拥有顶级的沟通协调技巧，带领团队战胜挑战。
5.Having strategic vision, in a constantly changing market, with excellent planning, decision-making, and comprehensive judgment abilities, accurately capturing business opportunities.
具有战略眼光，在多变的市场中，凭借卓越的计划、决策与综合判断能力，精准捕捉商机。
6.Confident, honest, dedicated, and with a high sense of responsibility, we will do our best to contribute to the development of the hotel.
自信、诚实、敬业、以高度的责任感，为酒店发展倾尽全力。
7.15 years and above experience and more than 8 years of work experience in luxury brands.
15年以上相关工作经验，拥有8年以上奢华品牌工作经历优先。