Job Responsibilities
Monitor overdue and criticized retail credit portfolios, including managing loan classification systems, individual impairment allowances, and charge-off processes
Liaise with debtors regarding repayment schedule negotiations and debt-restructuring arrangements
Develop recommendations for legal proceedings or assignments to external debt collection agencies when necessary
Manage the collection performance of Debt Collection Agencies
Regularly report debt collection progress and repossessed property disposal status to the Department Head
Prepare credit risk reports and regulatory submissions to monitor asset quality and support credit risk analytics (e.g. portfolio analysis)
Handle administrative tasks and execute ad hoc projects as assigned
Job Requirements
Bachelor's degree in Finance, Risk Management, or related discipline; professional qualifications (e.g. FRM, CFA) preferred
Minimum 3 years' experience in retail banking credit risk management or complaint resolution
Demonstrated expertise in portfolio management techniques and analytical methodologies
Proficiency in English and Chinese; Mandarin fluency strongly preferred
Proactive mindset with exceptional ownership of deliverables and client-service orientation