基础职能

Assists Executive Housekeeper in supervising and coordinating all activities of Housekeeping personnel.

协助房务总监做好工作，并协调好所有员工的工作

DUTIES AND RESPONSIBILITIES

工作职能

1. Supervises and coordinates the functions of Housekeeping personnel such as cleaning and maintaining hotel premises, storing and issuing of hotel linens and uniforms.

监督协调客房部员工的工作，例如：清洁和保养酒店营运场所，储存发放酒店的布草和制服

2. Prepares daily floor assignments of Room Attendants and Floor Supervisor based on room occupancy.

根据住客率安排每天楼层服务员和公共区域服务员的在楼层内的工作

3. Hands out floor keys to Floor Supervisor and lists of work priorities for the day.

分发楼层钥匙给楼层主管，并列出当天的工作重点

4. Inspects all rooms blocked for VIPS; endorses all VIP-occupied rooms are properly cleaned and maintained.

检查所有房间尤其是贵宾房；确认所有贵宾房的清洁和物品的完好

1. Checks regularly all floor areas and public areas and informs supervisors concerned regarding deficiencies.

定时检查所有楼层区域和公共区域，并通知其不足之处

2. Spot checks all Housekeeping equipment in use and kept in storeroom.

盘点所有客房部正在使用的设备和库存的设备

3. Trains all supervisors periodically for improvement of Housekeeping operations.

定期进行培训以提高改善客房部的运作

4. Supervises the general inventory taking of all housekeeping materials, linen and equipment.

监督管理客房部一般物品，布草和设备

5. Coordinates with other departments such as Front Office, Engineering and Laundry.

与其他部门做好协调工作，例如：前台、工程部、洗衣房

6. Performs duties of Executive Housekeeper in her absence.

当房务负责人不在时，兼负履行其职责

7. Performs other duties as required by his supervisor or head of department.

执行上级及部门负责人要求的其他工作。

JOB SPECIFICAITON

职位要求

1. College graduate

大学毕业

2. At least with 3 years’ experience

至少3年工作经验

3. Familiar with operation of Front Office, Engineering and Laundry

熟悉前台、工程部和洗衣房的运作

4. Personable and neat, aggressive

形象气质佳、整洁，有进取心的