Responsibilities:
1、Follow SOP to verify data/information and complete system update. 遵循SOP要求核对数据及信息，完成系统录入
2、Follow SOP to complete one or more tasks, including but not limited HBL generation, AMS/ISF submission, Debit Note generation, Customs clearance documents collection and sending，Customs clearance documents review and PGA documents collection etc. And follow and resolve related exception cases. 遵循SOP 要求完成以下一项或多项任务，包括但不限于提单制作、AMS/ISF发送、账单制作、清关文件收集和发送，清关文件的合规性审核等，以及处理解决对应的异常问题。
3、Cooperate with partner teams to solve related issues, and handle other operation exceptions and projects. 与各相关团队协作处理相关问题，以及其他异常处理和项目跟进
4、Respond to basic customer inquiries by phone and email. 通过电话以及邮件回复客户关于订单的基础咨询
5、Additional duties assigned by managers. 经理或主管安排的其他工作任务
Basic qualifications:
1、0-3 years industry working experience of ocean freight, international logistics or trade, better for similar job function of operations. 0-3年海运，国际物流或国际贸易等行业工作经验，有类似工作经验者优先
2、Good written and reading skills in English. 良好的英语书写和阅读能力
3、Be familiar with Microsoft Office Software. 熟练使用办公软件
4、Be able to multi-tasks and maintain composure. 能够同时进行多任务并保持沉着
5、Ability to meet deadlines, prioritize workloads, maintain a strong attention to detail, and work independently. 能够按时完成工作，自主确定任务完成的优先次序，保持对细节的强烈关注，并能独立工作