Strong knowledge of IT Service Management, SAP Basis and SAP Applications

Hands-on experience with SAP Basis activities, SAP release version upgrades and infrastructure updates for cloud customers

Working experience with SAP HEC, SAP S/4HANA or any other cloud solution.

Hands-on experience with infrastructure operations, network, interfaces and Load Balancer topics related to SAP landscape management ( TLO )

Strong technical troubleshooting skills with the ability to form the solution/designing the mechanism for end to end solutioning

Hands on experience in Migration (onpremise to Cloud/Cross cloud/Cross DC's)

Soft skills：

Excellent customer focus / Networking / Relationship Building /Results-driven / Self-organized / Decision making

Excellent communication skills (written and verbal)

Understanding of escalation handling and procedures with customers while proactively working with internal teams towards arriving at a resolution

Experience in working with cross-cultural and cross-functional teams or individuals

Proficiency in English (Written and verbal)