The Head of Community Experience oversees all aspects of School communications to develop and implement an integrated communications plan to build the school’s reputation, manage issues and crises, and engage a breadth of stakeholders (partners, parents, students, staff).

Providing an engaging and competitively differentiating communications experience, with corresponding content strategy to support school growth and strong advocacy within the school’s communities.

Skillls

• BA degree or above, preferably in communications, journalism, public relations, English, or writing-intensive discipline

• Relevant experience in communications (writing, editing, journalism, consulting and/or public relations) with a minimum of 3 years in a management role

• Proven experience in developing a communications plan/strategy in line with Group direction

• Excellent writing and editing skills in English and Chinese languages

• Deep relationships with local and international media based in your market

• Experience in leading crisis communications

• Sound understanding of social media platforms with ability to create compelling content across a variety of platforms

• Familiarity with website content management and design, online tools and software for editing video, photos, and audio

• Strong communications skills with ability to connect effectively with a diverse set of stakeholders from school senior management team to partners and parents in both one-on-one and group settings

• Proven success of leading a team of communications experts, and working with and coaching leaders

• Ability to adapt and work independently, inter-School and as part of project-based teams, as required

• Experience of managing internal and external production personnel in areas of print, photography, web presence, video production, and copywriting

• Understanding of and support for the Group’s mission, and a commitment to ensure that all aspects of the communications program are always aligned

• Respect for and understanding of Education

• Project management skills with strong attention to detail

• Excellent time management and organizational skills

• Proven success of end-to-end Event Management

• Ability to maintain absolute confidentiality and the integrity related to all aspects of information disseminated within or external to the Group