1. Manage the School Office's landline phone

(6000/6001), ensuring that inquiries and messages related to School Office are
handled promptly.

2. Lobby Management: Oversee the lobby area,
attending to all face-to-face inquiries from parents, students, and visitors,
providing assistance and information as needed.

3. Check-In and Check-Out Procedures:
Facilitate the check-in process for late students and the check-out for
students leaving early. This includes sending separate notifications to the
teaching team and bus team to ensure smooth transitions.

4. Lost & Found Management: managing all
lost items and tidy up them in a timely manner; send preliminary report to
address their lost items; Disposal of unclaimed items.

5. Checking and responding to school office
mailboxes and handling student/parent applications and communication matters;

6. Implement any visitor entry requests and
coordinate with meeting invitations.

7. Monitor and manage attendance records for
YW/YC campuses, ensuring accuracy and compliance with school policies.

8. Translation Services: Handle the majority
of translation requests to support clear communication within the school
community.

9. School ID Cards Production: Produce various
cards and permits for students and parents, including student ID cards, parent
and guardian cards, private car permits, and etc.

10. Manage the production of secondary student
permits, including walking passes for leaving campus/bus stops and early leave
permits.

11. Mail and Delivery Services: Provide school
mail services and manage delivery for urgent items/ECE.

12. Any SO related supports.