l Keep building and enhancing DTC /NON-sales order process.

l Ensure bulk orders correctly loaded in system and maintained
pre-season orders after trade show including:

1)
Bulk order creation in system.

2)
Daily order modification due to
product drop, code change, use-stock order entry, order change requested by
customer, and supply gap from quality check.

3)
Manually execute order cancel,
transfer and re-create according to sales team’s request with manual price
adjustment as well if needed.

4)
Manually split order with
different request date down to order, customer, style-color and size level if
there is any partial delivery, and work with DTC allocator/ inventory planner /MKT
team to make sure supply allocation aligns between expectation and system. If
not, a cross functional discussion is needed by involving IT team to fix.

5)
Record all changes manually before
season kick-off.

l Weekly prepare in-season shippable QTY and share with channels.

1)
Check with warehouse team for
PO delivery status.

2)
Identify shippable quantity
down to order, customer, style-color and size level according to warehouse
actual receiving and product launch date.

3)
Manually create a distribution
list to inform shippable product details customer by customer.

l Daily upload call off (shipping) orders into system according to
customers’ feedback.

1)
Receive feedback customer by customer from email on shipping request.

2)
Upload call off orders in time after receiving customers’ feedback of distribution orders while ensuring accuracy and shipment control of key launch product. (By excel)

3)
Manually check call-off order status if it is not successfully picked, and work with warehouse, inventory planner, retail allocator and IT on route cause. (Partial shipment? B grade shortage, system issue, etc…)

4)
Manually check whether order is picked to the warehouse line by line after finance team release orders,and timely send email notification to warehouse to arrange shipment (Report exported from EBS).

5)
Weekly validate remaining bulkorder status manually after shipment, to make sure order reduction aligns with shipped quantity. If not, need to call out to IT team and manually adjust remaining bulk order.