Impact: Expectations in the role

· Specifications & Pre-Production samples: Ensure specifications are accurate for bulk production. Check pre-production samples, issuing comments from the sealed salesman sample issued by the Development team.

· Trims approval: Trims pack, accessory & label approvals.

· Testing: Carry out in-house testing of garments, fabrics & trims as required, including spray rating & hydrostatic head.

· Bulk Production: Ensure bulk production is according to original design specification for style & measure, issuing comments on production samples and communicating any discrepancies with the UK Production & Quality team.

· Inspections: Regularly visit factories to do inline & final inspections, reporting back to the Senior Production & Quality Specialists if any issues are found. Work with factory & UK team if needed to find a solution, ensuring no products ship at a grade 3 or above.

· AQLs: Issue quality acceptance letters to the factories.

· Documentation: Keep style files up to date, including all comments, testing & AQLs.

· Collaboration: Work closely with the Xiamen Merchandisers & UK Production & Quality team to ensure corporate calendar deadlines are met. Attend weekly critical path meetings to discuss production issues and escalate as necessary.

· Relationships: Establish good relationships with suppliers, factories & the UK product teams to ensure good quality control & on time deliveries.

· Compliance / audits: During factory visits, carry out basic compliance assessments using the Regatta in house forms & report back to the UK team any non-compliances found.

· Factory Feedback: Provide feedback on factories for the Gold/Silver/Bronze rating.

· Housekeeping: Ensure samples, paperwork, and electronic data are archived, accurate, and up to date.

· Other: Undertake such tasks as may be reasonably requested by your manager or other members of the management team.

Performance Indicators: Measurable outcomes

· Deliveries on Time

· Grade 1 QC results maintained

Self-Management:

· Act as an ambassador for the Craghoppers company values and Health and Safety policies.

· Maintain meaningful Personal Development Plan (Goal Setting).

• Share knowledge and experience with other team members.

· Question processes whilst being open to new ideas.

· Promote a positive working environment in line with the company values and expectations.

Values Principles:

Entrepreneurial:

Our golden rules of business excellence

Relentless Customer focus

Look after and understand all our customers so well that they always choose our brands first.

Have very high standards

‘Excellence is not an act, it is a habit’, it is a habit acquired by continuously improving. Accuracy & a key eye for detail essential always.

Take Responsibility

Recognise opportunities and problems early and own them. See things through to the end, deliver on promises and spend money wisely.

Be Creative

Think big, experiment & innovate.

Can Do attitude

Aim for inspiring, decisive & positive action

Analyse thoroughly

Search out the facts and underlying data. Keep asking Why.

Welcome Change

As our business evolves, change is the only thing that we can guarantee will happen, so remain flexible; champion and embrace change.

Great Relationships:

Treat everyone - colleagues, customers and suppliers as you would like to be treated. Be great to work with, always kind, courteous, considerate, and respectful.

Trusted

Be highly thought of, have humility and be self-aware. Recognise your weaknesses and other peoples’ strengths and always be direct, open and fair.

Be part of a diverse and ambitious team

Talented people like working with other talented people

Communicate strongly

A great company needs great communication. Listen, share, and always think ‘Who else should know?’

Be collaborative

Be part of a bigger team and always try to see the bigger picture and put yourself in your colleagues’ shoes.

Be honest, ethical and sustainable

Do the right thing

Relationships: Crucial stakeholders to collaborate with, influence and work alongside, internal & external

• Merchandise team
• Buying team
• Production & Quality team

People Management: N/A

Other Significant Role Requirements & Technical Knowledge:

Industry Understanding & Involvement

Degree or equivalent in fabric/product related subject

Strong industry knowledge, Interest in the outdoor industry & technical product / technologies, with knowledge of fit, construction, manufacturing techniques, Reach, legislation & compliance.

Experience

Significant experience working as a QC and working to critical paths.

5+years experience working as a clothing QC or equivalent.

Skills/Attributes

High attention to detail. Strong organisational skills with a high level of accuracy. Ability to work in a fast-paced environment & meet tight deadlines. Understanding of quality requirements, commerciality & problem solving.

Relevant systems

Health & Safety

Adherence to Company H&S policies always

Responsible for keeping own work area safe and free from hazards

Adopts a “don’t walk by” attitude to health and safety

Ambassador of H&S practices

Compliance & Legislation

Understanding of GDPR Regulations

A proficient level of English (written and spoken) is required for daily communication with the UK team and overseas suppliers, and for operating English-language business systems.