sell）

3. 协同主管处理重要客户投诉；

4.使用电脑系统记录、收集信息并解决客户问题；

5.在达成工作效率标准与目标的同时，保持最高水平的客户服务质量。

1.Answer calls professionally to provide information

about 2.products and services.

2. Develop opportunity to upsell and cross sell various

products.

3.Coordinates with Supervisor in handling important
client complaint.

4.Use computer system to track, gather information and troubleshoot customer issues

5.Achieve productivity standards and goals while

maintaining the highest level of customer service

岗位要求：

1具备销售技巧；

2.熟悉呼叫中心业务流程；

3.出色的口头与书面沟通能力；

4.结果导向型；

5.守时诚信；

6.中文应为候选人母语，可用英语作为工作语言为加分项。

1. Clear understanding of call centre operations

2. Strong Oral and Written Communication Skills

3. Results-Oriented

4. Punctuality and Integrity.

5. English to be Preferred second language with proficiency of B2

level.