工作职责

1.负责IT桌面支持，包括员工端软硬件的安装、调试及故障排查，如办公电脑、打印机、网络电话及会议、公司手机、office365、VPN等；

Be responsible for IT desktop support, including the installation, debugging and troubleshooting of software and hardware on the employee end, such as office
computers, printers, Internet telephony and conferences, company mobile phones,
Office 365, VPN, etc.

2.负责服务器、交换机、路由器、防火墙、网站、云平台等设备的运维，及相关项目的规划和实施；

Be responsible for the operation and maintenance of devices such as servers,
switches, routers, firewalls, websites, and cloud platforms, as well as the
planning and implementation of related projects;

3.负责IT资产的管理、更新、采购，公司IT预算的规划和执行，IT供应商管理；

Be responsible for the management, update and procurement of IT assets, the
planning and execution of the company's IT budget, and the management of IT
suppliers

4.负责各类业务系统的规划、实施、维护、优化、更新升级及员工支持，包括但不限于ERP、OA、CRM等；

Be responsible for the planning, implementation, maintenance, optimization, update
and upgrade, as well as employee support of various business systems, including
but not limited to ERP, OA, CRM, etc.

5.负责BI报表开发，及满足公司对各系统、流程的开发需求（自行或和供应商配合）；

Be responsible for the development of BI reports and meet the company's
development requirements for various systems and processes (either
independently or in collaboration with suppliers);

6.负责收集各部门IT需求，新建、优化IT业务流程；

Be responsible for collecting IT demands from various departments and establishing
and optimizing IT business processes;

7.负责对接总部IT团队，积极配合全球项目在中国的实施，支持来自总部或其他区域的IT需求；

Be responsible for coordinating with the IT team at the headquarters, actively
cooperate with the implementation of global projects in China, and support IT
demands from the headquarters or other regions;

8.负责各（云）系统及（云）设备的网络安全和公司数据的安全，员工的网络安全培训；

Be responsible for the network security of each (cloud) system and (cloud) device,
the security of company data, and the network security training of employees.

9.负责员工IT相关知识和技能的培训和提高，编写IT相关使用手册和Tips；

Be responsible for the training and improvement of employees' IT-related knowledge
and skills, and compile IT-related user manuals and Tips;

10.完成主管交办的其他IT相关任务。

Complete other IT-related tasks assigned by the supervisor.

任职要求

1.具备3-5年IT支持和运维相关工作经验;

Have 1-3 years of relevant working experience in IT support and operation and
maintenance;

2.具备以下经验的优先考虑，泛微 OA运维和低代码开发；SQL数据库运维和开发；Salesforce运维；AWS及阿里云运维；Oracle运维；BI报表开发；

With the following experience will be given priority: OA operation and maintenance and low-code development. SQL database operation and maintenance and development Salesforce Operations and Maintenance AWS and Alibaba Cloud operation and maintenance Oracle Operations and Maintenance BI report development

3.本科及以上学历，喜欢IT行业，计算机、软件工程、信息管理等相关专业优先;

Bachelor's degree or above, with an interest in the IT industry. Majors related to computer science, software engineering, information management, etc. are
preferred.

4.CET-4及以上英语水平，书面可以满足工作需求，口语可以做简单的沟通；

CET-4 or above English proficiency, written skills can meet job requirements, and oral skills can be used for simple communication.

5.工作积极主动，爱专研技术，性格稳定。

Proactive at work, fond of delving into technology, and with a stable personality.