岗位职责:

Completes and successfully pass assigned training tasks on assigned products and responsibilities
Working knowledge of applications/software workflow
Performing high quality installation, repair and maintenance on AXS instruments
Assigned and responsible for customer satisfaction
Performs IQ/OQ and other qualification products. Includes training.
Performs preventive maintenance on select products
Demonstrates and completes all administration duties
Maintains own tool and parts inventory to ensure adequate supply
Assist District/Process Manager with coordinating background work and leading technical discussions for regional escalations
Troubleshoots and resolves difficult service situations both within assigned accounts as well as across the district/region
Detailed technical speech of company products in seminars.
May fill in for District Manager as needed

Bachelor degree or above, major in: Physics or Electronics, Mechanical.
Over 2-3 years customer service experience
Proven system analytical problem solving skills.
Works independently and as part of team
Knowledge of electrical and electro- mechanical technology
Able and willing to learning new technology and new skill.
Well communication skills required, either to internal partner and customers.