职位详情
叶片售后主管
1.5-1.8万
远景能源
钦州
不限
大专
11-26
工作地址

钦州远景能源科技有限公司

职位描述
岗位/角色价值定位:
Position/Role Value Proposition:
结合片区PM工作策划,负责片区人员工作安排、工装/器具调配、资源协调、入场沟通、项目进度推进等整体管控。
Combine with area PM work planning, responsible for overall management of personnel work arrangement, tooling/equipment allocation, resource coordination, site entry communication, project progress advancement, etc.
负责执行项目成本、进度目标管控,依照作业实际情况及时做出调整,最大程度协调资源降低现场窝工及不必要等待浪费。
Responsible for implementing project cost and schedule control targets, making timely adjustments according to actual work conditions, and maximizing resource coordination to reduce on-site idleness and unnecessary waiting waste.
一、工作职责:
Job Responsibilities:
1. 全面负责售后片区服务工作:
Fully responsible for the after-sales area service work:
 协助PM根据ENB售后工厂要求制定所辖片区年度总目标及实施计划;
Assist the PM in formulating the annual overall objectives and implementation plans for the responsible region according to ENB after-sales factory requirements;
 负责售后所辖片区内一线操作工以及职能人员的日常管理;
Responsible for the daily management of front-line operators and functional personnel in the after-sales area;
 负责售后所辖片区KPI(客户满意度,EE4 case的闭环率,一次维修合格率,EHS指标,财务指标)的监控及达成;
Responsible for monitoring and achieving the KPI (customer satisfaction, EE4 case closure rate, first-time repair pass rate, EHS indicators, financial indicators) of the after-sales service area under their jurisdiction;
 负责售后所辖片区风场作业过程中安全、环保管理工作;
Responsible for the safety and environmental protection management of the wind farm operation in the area under the jurisdiction of the after-sales service;
 负责重大事故应急处理;
Responsible for emergency response to major accidents;
 负责所辖片区业务质量(服务以及产品质量)的监管;
Responsible for the supervision of business quality (service and product quality) in the area under its jurisdiction;
2. 售后服务实施:
After-sales service implementation:
 负责售后所辖片区工作具体部署与实施;
Responsible for the specific deployment and implementation of the work in the area under the jurisdiction of the after-sales service;
 负责与项目经理具体了解现场事务及其相关维修业务信息的收集;
Responsible for the collection of on-site affairs and related maintenance business information with the project manager;
 负责接受任务并根据需求组建维修队伍;
Responsible for accepting tasks and forming maintenance teams according to needs;
 落实维修方案,按公司安全、质量等体系要求进行业务管理;
Implement the maintenance plan and carry out business management according to the company's safety, quality and other system requirements;
 负责实施过程中现场事务的沟通与解答;
Responsible for the communication and answering of on-site affairs during the implementation process;
 负责区域内资源的协调与调度,确保各项任务的正常实施,包括人员、材料、设备等;
Responsible for the coordination and scheduling of resources within the designated area, ensuring the smooth implementation of various tasks, including personnel, materials, equipment, etc.;
 负责落实维修进度,提高现场效率,把控资源浪费,对实施过程中的相关数据、证据进行核实,确保证据的真实性、充分性及完整性。
Responsible for implementing maintenance progress, improving on-site efficiency, controlling resource waste, and verifying relevant data and evidence during the implementation process to ensure the authenticity, adequacy, and completeness of the evidence.
3. 售后结算:
After-sales settlement:
 负责对售后每月成本数据结算,以及每月项目成本分摊;(需要形成岗位手册)
Responsible for the monthly settlement of after-sales cost data, as well as the monthly allocation of project costs; (a job manual needs to be developed)
 熟悉行业内外包业务结算的方式方法,进行差异化分析,为下一步做好成本控制做好准备。
Familiar with settlement methods for outsourcing businesses within and outside the industry, conduct differential analysis, and prepare for the next step of effective cost control.
4. 其他:
Other:
 所辖片区的人员技能培养计划的执行与改善;
The implementation and improvement of the personnel skills training plan in the area under its jurisdiction;
 领导交代其他事宜。
The leader will explain other matters.

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