· 为硬件、软件、网络和安全相关问题提供一级现场支持，确保及时、高效地解决用户问题。
Provide Tier-1 onsite support for hardware, software, network, and security-related issues, ensuring timely and effective resolution.

· 维护和优化 IT 基础设施，包括服务器、网络设备、无线系统及信息安全配置。
Maintain and optimize IT infrastructure including servers, networking equipment, wireless systems, and security configurations.

· 负责会议室视听设备、视频会议系统和相关技术支持，确保会议顺畅运行。

Manage AV equipment, video conferencing systems, and related technology to ensure smooth meeting operations.

· 安装、配置、镜像、升级及维修终端设备。
Install, configure, image, upgrade, and repair end-user devices.

· 管理并更新 IT 资产清单，确保资产记录准确、合规。
Maintain and update IT asset inventory to ensure accuracy and compliance.