Providing EUC deskside IT support including but not limited to:

• End-user Desktop/ laptop support (Windows 10 and Microsoft 365)
• Technical Troubleshooting and support
• Install/Move/Add/Change (IMAC) for end-user deskside IT environment
• End-user Data backup as request
• Party A ServiceDesk Standard Software support(Party A needs to provide the Standard Software List to Party B)
• Standard Software installation or re-installation
• Standard Software configuration
• Trouble shooting
• Maintenance office wireless network equipment
• Assist other IT helpdesk & team to complet job assignments
• Any other work assignment related to IT Desktop support by Party A

BCP related tasks & updates

Providing Office Management (Administrative) support including but not limited to:

• Daily office maintenance & reception
• Office supply maintenance & procurement
• Contract registration & storage
• Supports need from other departments on events arrangement and etc.
• Group regional infrastructure related coordination & support

Requirements:

• Bachelor Degree in IT or related field
• IT helpdesk experience is required
• English:CET-6