岗位职责:
Clinical ITBP作为IT的对接人整体服务于全公司。包括帮助业务制定数字化战略方向，业务需求发现和交付，项目执行，IT服务质量和客户关系管理。这个角色需要了解市场挑战，业务痛点，客户优先事项以及如何利用适合的IT技术来赋能业务，为业务负责人提供服务，并与关键利益相关者合作，通过有效使用IT技术来实现业务目标。该角色的主要目标包括，
Clinical ITBP has the overall responsibility to work as IT interface with CDS in WuXi Group for the purpose of business strategy development, business requirement discovery and delivery, project implementation, IT service quality and customer relationship management. The role needs to know market challenges, business pain points, customer priorities and how to leverage appropriate IT technology to enable business. He or she serves business leads and work with key stakeholders to achieve business objectives through the effective use of IT technology. The main objectives of the role include,
•整体负责IT系统包括网络基础服务，信息安全服务以及IT业务应用系统的日常稳定运营
Overall responsible for the daily operation of IT systems, including network infrastructure services, information security services, and IT business application systems.
•与业务负责人和其他关键利益相关者合作，根据预定义的标准定义业务机会并确定业务利益。
Partner with business leads and other key stakeholders to define business opportunities and identify the business benefits based on predefined criteria.
•为业务提供有价值的战略咨询级别支持和指导。
Provide valuable strategic consulting level support and guidance to business.
•对接关键业务联系人，推广IT服务以及能力。
Operate as the key business contact representing IT in promoting IT services as well as capabilities.
•确保IT技术产品/解决方案满足业务需求。
Ensure IT technology products/solutions fulfilled with business needs.
主要职责包括但不限于，
Major accountabilities included but not limited to,
•推动业务需求的讨论，与业务一起制定商业案例并量化业务利益。
Lead business requirement discussion. Specify business cases and quantify business benefits with business.
•项目实施和方案交付。
Project management and solution delivery.
•作为值得信赖的顾问为业务客户提供IT咨询服务
Serve as trusted advisor to provide IT consulting service to business customers
•根据业务需求/战略确定IT项目的优先级
Prioritize IT projects based on business needs/strategy
•处理业务投诉
Be the escalation point to proceed the complaint from business
•协调业务与技术团队之间的沟通
Coordinate the communication between business and technical team.
•管理IT投资并跟踪IT费用支出
Manage IT investment and portfolio and trace IT spending.
任职要求:
QUALIFICATION & REQUIREMENTS资格和要求:
•约5年IT相关工作经验，至少1年业务合作伙伴和分析经验About 5 years IT related working experience and minimum 1 years business partner and analysis experience with good track records
•学士学位或以上，计算机科学或信息学专业
Bachelor degree or above, major in Computer Science or Informatics. MBA is a plus.
•强大的客户关系管理技能Strong customer management skills
•丰富的项目管理经验Strong project management skills
•良好的沟通和人际交往能力，包括正式演讲技能Good communication and interpersonal skill including formal presentation skillset.
•能够有效地和跨职能团队合作Proven the ability to work effectively across functional lines
EDUCATION (Indicate the mini. requirement & preferred discipline)教育背景:
•学士学位或以上，计算机科学或信息学专业
Bachelor degree or above, major in Computer Science or Informatics. MBA is a plus.
OTHER SKILLS, ABILITIES & EXPERIENCE其他技能和经验:
•能自我激励，并与不同国家和时区的IT同事一起工作 Be self-motivated to work with IT colleagues in different countries and time zones.
•GMP / GLP经验Knowledge of GMP/GLP experience is a plus.
•CRM/CTMS/Lab System经验Knowledge of CRM/CTMS/Lab System experience is a plus.
•医疗保健行业经验Healthcare industry experience is a plus.
•中英文沟通技能Bilingual (English & Chinese) communication skill.
ADDITIONAL POSITION SPECIFIC DUTIES/INFO (Not Covered in Generic Description of Job) 附加职位特定职责/信息:
•总部在上海，偶尔国内出差Based in Shanghai and few domestic travel