接受26届应届生投递，可长期实习毕业转正

职位描述

Assist customers with their inquiries and concerns in English via phone, chat, or email;

Communicate effectively with customers, showing empathy and patience;

Work as a part of a high-performing team, supporting and helping colleagues and your Team Lead as required;

Advocate theTrip.comculture both internally and externally;

Assist with ad hoc projects assigned by Team Leads / Supervisors.

任职资格

Proficiency in both verbal and written English;

Have a passion for helping and supporting others. You gain a sense of fulfillment from saving someone’s day;

Able to work in shifts (morning, day, afternoon, and night), as well as during weekends and public holidays;

Good computer skills and knowledge of Microsoft Office (Word, Excel, PowerPoint etc.);

Positive and forward-thinking attitude, with a diligent and result-orientated approach to work.