岗位职责：
1、办理入住登记和退房手续Be responsible for handling check-in and check-out procedures for hotel guests；
2、负责在前厅范围内的对客服务，做到热情友好，彬彬有礼，同时负责财务帐目和收集整理客人的资料Be responsible for providing guest services in the lobby area with enthusiasm, friendliness and politeness. Meanwhile, handle financial accounts and collect/compile guest information；
3、经常支持并回顾目前的程序确保高水准的服务提高客人满意度，建立客人的忠实感Regularly support and review current procedures to ensure high-level service, enhance guest satisfaction, and build guest loyalty；
4、保持标准的仪容仪表Maintain standard grooming and appearance；
5、完成前厅经理，前厅部服务经理和前厅部宾客服务主管随时布置的工作及任务Complete tasks and assignments promptly as assigned by the Front Office Manager, Front Office Service Manager, and Front Office Guest Service Supervisor。
岗位要求：
1、良好英文沟通能力Good English communication skills；
2、具有良好的服务意识，团队协作精神以及良好的沟通协调及应变能力Have good service awareness, team spirit, as well as excellent communication, coordination and adaptability；
3、具备良好的学习能力和抗压能力Have good learning ability and stress resistance；
4、能适应倒班工作Able to adapt to shift work。
福利待遇:
入职即缴纳五险、周休两天、每天工作八小时、法休（法定假日上班三薪）、带薪年假、工龄工资、节日福利、丰富员工餐、免费双人间员工宿舍（为非本地提供、独立卫浴）、提供两套具有少数民族特色工服免费换洗、丰富的员工活动。