职位详情
应用工程师(柳州)
6000-12000元·13薪
武汉埃尔科技有限公司
柳州
不限
本科
12-11
工作地址

广西柳工集团有限公司

职位描述

Function(职称): Application Engineer(应用工程师)

工作地点:广西柳州

Job Summary(工作概述): This dual customer/product focused position serves as the technical liaison between OEMs and represents our customers during new product development programs. Applying Cummins’ products to customer vehicles requires the development of technical specifications, implementing new design configurations, and delivering high performance, low-cost equipment and system solutions integrated with customers’ products in a variety of applications. Integrating high quality and optimized customer solutions requires the interaction with sales and marketing teams.

这是以客户/产品为重点的职位,负责OEM的技术对接,并在新产品开发过程中代表我们的客户。将康明斯产品运用于整车设备上,需要制定技术规格,实施新的设计匹配,并在各种应用中提供与客户产品集成的高性能、低成本设备及系统解决方案。整合优质及经优化的客户解决方案,需要与销售及营销团队进行协同。

Key Responsibilities(主要职责):

Develops strong working relationships with customer technical counterparts to serve as their primary liaison to deliver product technical information, manage product specifications, communicate product change information, conduct installation issue resolutions and facilitate customer requests;

与客户的技术团队建立良好的工作关系,从而担任他们的主要联络人,提供产品技术信息、管理产品规格、传达产品变更信息、制定安装问题解决方案及满足客户相关要求

Applies in-depth product, application and market knowledge to support Original Equipment Manufacture product selection and equipment design;

运用深厚的产品、应用及市场知识为主机厂的产品选择和设备设计提供支持

Makes decisions in the areas of product selection, design, and integration that impact OEM machine performance, optimization and quality.

在产品选择、设计和集成方面制定决策,保证OEM整车性能和质量达到最佳。

Ensures products are applied and installed correctly to meet customer system requirements and environments

确保以正确的方式运用和安装产品,以满足客户系统要求和环境要求

Applies processes such as Installation Quality Assurance, OEM integration and product selection and tools such as Advisor, Cummins On-Line Specifications (COLS) and Global Customer Engineering (GCE) to enable high quality Installation.

熟练应用相关流程(例如安装质量保证(IQA)、OEM 集成及产品选择)及工具(例如 Advisor、康明斯线上规格 (COLS) 及全球客户工程 (GCE))完成高质量安装。

Assures installation quality by validating prototype machine performance and ensuring installations meet Cummins requirements

通过验证样机性能,确保安装质量符合康明斯规定

Investigates integration and installation problems, understands causal mechanisms, recommends appropriate action, owns problem resolution and documents results with guidance from more experienced team members.

在经验更加丰富的团队成员指导下,调查集成和安装问题、了解因果机制、提出适当措施、制定问题解决方案并记录结果。

Serves as customer/market advocate inside Cummins during participation in new product development programs, design reviews and product change request processes

在参与新产品开发、设计审核及产品变更请求流程期间,担任康明斯内部的客户/市场支持者

Translates customer needs and "voice of the customer" into functional product requirements

将客户需求和“客户心声”转化为产品要求

Provides independent execution of established work processes and systems, while still developing technology or product knowledge; engages with the improvement of systems and processes.

独立执行既定工作流程和系统,同时发展技术或产品知识;参与系统和流程改进。

Contributes effectively toward team goals, exhibits influence within a work group and continues to develop proficiency in the competency areas critical to success in the role.

有效促进团队目标达成,提高在团队中的影响,持续发展能力,不断取得成功。

Competencies(能力): Machine Integration and Optimization - Combines various parts or sub-systems into a whole to achieve the output most desired by the customer; applies Cummins' installation requirements using our standard tools, processes and identified best practices to ensure optimization of performance, reliability, cost and quality; analyzes technical issues using proven problem-solving and troubleshooting techniques for rapid resolution.

设备集成和优化 - 将不同部件或子系统组合成一个整体,以实现客户最期望的结果;使用我们的标准工具、流程、安装要求、确定的最佳实践,以确保性能、可靠性、成本和质量达到最佳;使用经过验证的问题解决和故障排除技术分析技术问题并快速解决问题。

Machine Operation and Support - Evaluates the operation of the system by the user through monitoring system performance, addressing system failures or performance concerns, reacting to evolving user needs, and technology changes; proactively and systematically responds to operational issues which contribute significantly to user satisfaction and operational cost management.

机器操作和支持 - 通过监控系统性能、解决系统故障或性能问题、对不断变化的用户需求以及技术变化作出回应,评估用户对系统的操作;积极、系统地回应对用户满意度和运营成本管理产生重大影响的运营问题。

Product Application Support - Ensures new product information is available by developing and managing accurate and complete technical content in a timely manner to support our customers and the business; provides new options through management of technical systems to support sales to all of our markets; defines installation requirements and develops innovative tools with in-depth, cross-system knowledge and industry experience for successful design and integration.

产品应用支持 - 通过及时开发和管理准确及完整的技术内容,确保新产品信息的可用性,以支持我们的客户和业务;通过管理技术系统支持所有市场的销售,以提供新的选择;确定安装要求并开发具有深入、跨系统知识和行业经验的创新工具,以实现成功的设计和集成。

Product Function Modeling, Simulation and Analysis - Impacts product design decisions through the utilization and/or interpretation of computational tools and methods that predict the capability of a product's function relative to its system, sub-system and/or component level requirements.

产品功能建模、模拟与分析 - 通过使用和/或解释计算工具和方法,预测相对于系统、子系统和/或零件级需求的产品功能能力,影响产品设计决策。

Product Installation Quality - Identifies and applies ways to improve machine integration to minimize rework and deliver the best product; applies standard Cummins processes based on the experience and knowledge of product installation experts; ensures that products are installed correctly and meet requirements through an installation review process.

产品安装质量 – 识别和应用优化设备集成的方法,以尽量减少返工并提供最佳产品;使用由经验丰富的产品安装专家制定的标准康明斯流程,通过安装审查流程确保产品安装正确并满足要求。

Product Problem Solving - Solves product problems using a process that protects the customer; determines the assignable cause; implements robust, data-based solutions; and identifies the systemic root causes and recommended actions to prevent problem reoccurrence.

产品问题解决 - 使用保护客户的流程解决产品问题;确定非随机原因;实施完善、基于数据的解决方案;并确定系统根本原因和建议采取的行动,防止问题再次发生。

Product Selection - Guides customers to the best product offerings for their markets and applications; offers best-fit solutions to customers by optimizing product specifications to make Cummins' offerings easy to install into new applications; represents features and benefits of products in terms that customers understand; ensures Cummins' products aren't misapplied through using Cummins' technical information systems, local and application requirements.

产品选择 - 向客户提供适合其市场和应用的最佳产品;通过优化产品规格,使康明斯的产品易于安装到新的应用中,为客户提供最合适的解决方案;以客户容易理解的方式说明产品的功能和优点;确保康明斯产品不会因使用康明斯的技术信息系统、当地和应用要求而被误用。

Technical Customer Management - Represents Cummins to our customers by being the interface for all technical aspects; provides engineering data, documentation and training to customers to support the design and integration of equipment; ensures that the customer's business is not interrupted by managing Cummins' product changes through the use of our change processes and regular communications with Product Development and the customer.

技术客户管理 - 通过成为所有技术因素的接口,代表康明斯与客户打交道;向客户提供工程数据、文件和培训,以支持设备的设计和集成;通过使用我们的变更流程并与产品开发部门和客户进行定期沟通,确保客户的业务不会因管理康明斯产品变更而中断。

Collaborates - Building partnerships and working collaboratively with others to meet shared objectives.

协作 - 建立合作伙伴关系并与他人协作,以达成共同目标。

Communicates effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.

有效沟通 - 发展和实现多模式沟通,清晰了解不同受众的特定需求。

Customer focus - Building strong customer relationships and delivering customer-centric solutions.

以顾客为中心 - 建立稳固的顾客关系,提供以顾客为中心的解决方案。

Decision quality - Making good and timely decisions that keep the organization moving forward.

决策质量 - 及时作出高质量的决策,推动组织发展。

Drives results - Consistently achieving results, even under tough circumstances.

追求结果 - 一贯地达成绩效,即使是在艰难的情况下也是如此。

Self-development - Actively seeking new ways to grow and be challenged using both formal and informal development channels.

自我发展 - 使用正式和非正式发展渠道,积极寻找新的方式发展和锻炼自己。

Education, Licenses, Certifications: university, or equivalent Bachelor's degree in Engineering or appropriate STEM field is required.

教育,资格,认证:需具备工程或相应 STEM 领域的本科学历或同等学士学位。

This position may require licensing for compliance with export controls or sanctions regulations.

该职位可能需要获得有关遵守出口管制或制裁法规的许可证。

English capability: Be able to read and communicate with english;

英语:具有一定的读写和沟通能力;

Experience: Engineering equivalent work experience in a relevant discipline area is required. Knowledge of Control, Off-highway machine is preferred;

经历:要求具备之前在相关专业领域工作的工程类同等工作经验。有控制、非公路设备集成经验者优先考虑

有良好记录。掌握 MS Office 工具者优先

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