岗位概述 / Position Overview

本岗位是公司运营支持的核心角色，主要负责处理日常办公行政事务，并深度参与商贸业务流程中的衔接、协调与文档工作。确保办公室高效运转，并协助业务团队顺利执行采购、销售、物流等环节，是连接内部各部门与外部客户/供应商的重要桥梁。

This position serves as a core role in company operational support, primarily responsible for handling daily administrative and office tasks, and deeply involved in the connection, coordination, and documentation work within commercial trade business processes. The role ensures efficient office operations and assists the business team in smoothly executing procurement, sales, logistics, and other key links. It acts as a vital bridge connecting internal departments with external clients/suppliers.

岗位职责 / Responsibilities

A. 行政与办公支持 / Administrative & Office Support

1. 负责日常办公环境维护、接待来访等。
   Responsible for daily office environment maintenance, receiving visitors, etc.

2. 管理办公用品、耗材的采购、登记与发放，控制行政成本。
   Manage the procurement, registration, and distribution of office supplies and consumables, controlling administrative costs.

3. 协助组织公司会议、活动，做好记录与纪要整理。
   Assist in organizing company meetings and events, taking notes and compiling minutes.

4. 处理公司基础文书工作，包括文件的打印、复印、归档及管理。
   Handle basic company documentation work, including printing, copying, archiving, and managing files.

5. 进行数据录入和报表整理。
   Perform data entry and report compilation.

B. 商贸业务支持 / Commercial Trade Business Support

1. 单证与文件处理： 协助制作、核对、归档商业文件，如发票、销售合同、采购订单等。
   Documentation & File Processing: Assist in preparing, checking, and archiving commercial documents such as invoices, sales contracts, and purchase orders.

2. 物流与仓储协调： 对接物流货代，跟踪货物状态，协助安排运输；与仓库沟通，同步进出库信息，更新库存台账。
   Logistics & Warehouse Coordination: Liaise with freight forwarders/logistics providers to track shipment status and assist in arranging transportation; communicate with the warehouse to synchronize inbound/outbound information and update inventory ledgers.

3. 客户与供应商沟通： 作为辅助联络点，通过邮件或电话与客户/供应商确认订单细节、交货期、发票等信息，并及时将问题反馈给业务负责人。
   Client & Supplier Communication: Serve as a secondary point of contact, confirming order details, delivery schedules, invoices, and other information with clients/suppliers via email or phone, and promptly reporting issues to the responsible business personnel.

4. 数据管理与统计： 协助维护客户信息库、供应商档案；定期整理销售数据、采购数据，制作基础统计报表。
   Data Management & Statistics: Assist in maintaining the client database and supplier files; regularly compile sales and procurement data to produce basic statistical reports.

5. 财务流程协助： 协助业务人员整理报销单据、核对流水；将商务合同、送货单等与财务部门对接，确保付款/收款流程顺畅。
   Financial Process Assistance: Assist business staff in organizing reimbursement documents and reconciling statements; interface with the finance department regarding commercial contracts, delivery notes, etc., to ensure smooth payment/collection processes.

6. 市场与样品管理： 协助管理产品样品库，安排样品寄送；收集整理简单的市场或竞争对手信息。
   Market & Sample Management: Assist in managing the product sample library and arranging sample shipments; collect and organize basic market or competitor information.

任职要求 / Qualifications

A. 硬性技能与经验 / Hard Skills & Experience

1. 学历专业： 大专及以上学历，商务英语、国际贸易、物流管理、文秘或相关专业优先。
   Education & Major: College diploma or above. Majors in Business English, International Trade, Logistics Management, Secretarial Studies, or related fields are preferred.

2. 专业知识： 了解国际贸易或国内商贸基本流程（如询价、报价、下单、发货、结算）。
   Professional Knowledge: Understanding of fundamental international trade or domestic commerce processes (e.g., inquiry, quotation, order placement, shipping, settlement).

3. 核心技能：
   Core Skills:
   1） 办公软件： 熟练掌握Word、Excel（需掌握VLOOKUP、数据透视表等常用函数）、PowerPoint及电子邮件。
   Office Software: Proficient in Word, Excel (familiarity with functions like VLOOKUP and PivotTables is required), PowerPoint, and email.
   2） 语言能力： 良好的中英文书面及口头表达能力，英语可作为工作语言。
   Language Skills: Excellent written and verbal communication skills in both Chinese and English. English can be used as a working language.
   3） 文件处理： 具备优秀的文档整理和数据处理能力，注重细节。
   Document Handling: Strong document organization and data processing skills, with a keen attention to detail.

B. 软性素质与能力 / Soft Skills & Competencies

1. 沟通协调能力： 善于与内外部多方沟通，表达清晰，服务意识强。
   Communication & Coordination: Skilled in communicating with various internal and external parties, expressing ideas clearly, with a strong service orientation.

2. 责任心与细致度： 工作认真负责，能严谨处理繁琐的单据和数据，抗压能力强。
   Responsibility & Meticulousness: Diligent and responsible, capable of handling tedious documents and data rigorously, with strong stress tolerance.

3. 学习与适应能力： 能快速学习公司产品和业务流程，适应商贸行业快节奏。
   Learning & Adaptability: Ability to quickly learn company products and business processes, and adapt to the fast pace of the trade industry.

4. 团队合作精神： 积极配合业务、物流、财务等部门工作，具备良好的团队意识。
   Teamwork Spirit: Actively cooperates with business, logistics, finance, and other departments, possessing a strong sense of teamwork.

5. 问题解决能力： 遇到流程小问题能主动协调或及时上报，确保不延误。
   Problem-Solving Ability: Can proactively coordinate or promptly escalate minor process issues to ensure no delays.

（加分项） / (Preferred Qualifications)

• 有使用过ERP系统的经验。
  Experience using ERP systems.

• 有报关、报检相关基础知识或经验。
  Basic knowledge or experience related to customs declaration and inspection.