· 职位性质: 全职
· 工作地点: 上海, 松江
· 入职时间: 即时

主要职责：
职责范围 SCOPE OF RESPONSIBILITIES
确保相关服务供应商日常工作的质量，包括：日常保洁，搬运，空间管理，活动支持，邮件收发服务，商务车，学生校车，学生校服，协助管理餐饮服务。学校车辆及驾驶员管理，家具库存及采买管理等，支持运营团队的其他项目和计划，确保员工对所提供的所有服务感到满意。
Ensure the quality of daily work from suppliers, including: cleaning, movement, space management, event support, mail services, business car, student bus services, students uniforms, liaise with the line manager to manage catering company. School owned vehicle and driver management, School furniture inventory and replacement management. Also, oversee other operations-related projects and tasks as needed to deliver satisfactory services.
1. 外包供应商服务管理 Suppliers Service Quality Management
a) 通过管理供应商确保服务质量符合要求。
Manage suppliers to ensure the quality of service meets standard.
b) 执行客户服务标准化操作流程并持续改进。提出纠正和改进方案，持续改进现场软服务。
Conduct the customer service standardization operation procedure and continues improvement. Raise corrective and improvement solutions and improve the onsite soft service continuously.
c) 配合部门领导完成供应商服务评估，参与供应商招投标，如需替换，完成顺利交接。
Working with the line manager to complete the supplier assessment, participate in bidding if necessary, and ensure a smooth transition.
2. 仓库及空间使用合理化管理 Inventory and space utilization management
a) 软服务耗材管理。 Soft service consumable warehouse management.
b) 负责学校所有仓库的管理，并协助年度仓库盘点工作。
Be responsible for all the storage rooms management and assist in yearly inventory checking.
c) 管理空间合理化使用，包括校园装饰部分，必要时提出合理建议。
Monitor the proper utilization of space, including campus decoration, and raise reasonable suggestions based on the observation.
3. 活动支持 Event support
确保学校活动的场地准备和后勤保障服务专业化并满足组织者的各项要求。
Make sure the venues are prepared as specified and events are handled in a professional manner and according to the Organizers’ requirements.
4. 教师公寓入住管理 Staff accommodation support
和相关部门同事合作，协助老师入住学校教师公寓及搬出，协助人事完成外籍老师校外租房的沟通和协调。
Collaborate with peers to provide support for on-campus apartment accommodations, and work with HR to assist expats in renting offsite apartments.
5. 家具管理 Furniture management
a) 管理现有家具的质量，与设施维护团队开展所需维修工作。
Manage the existing furniture quality and collaborate the FM team for necessary maintenance.
b) 当新家具购买清单提交时，评估必要性。与提交者沟通，确保提交的申请合理性与必须性。
Assess the necessity of new furniture purchasing request before placing an order. Communicate with requestors and make sure order is assessed based on reasonable justification.
c) 配合部门领导准备年度及阶段性家具采购计划。
Assist the line manager in preparing the annual furniture order list and necessary rolling plan of furniture replacement.
6. 学校车辆及驾驶员管理
a) 和学校驾驶员一起负责学校车辆的维修保养及日常运营。
Work with school driver to manage the school owned cars daily operation and maintenance.
b) 负责校区及三校区员工班车运营和协调，协调供应商做好商务及活动用车派遣。
c) Work with suppliers to ensure the smooth operation and arrangement of business car or student activity bus applications. Ensure the campus and cross-campus shuttle buses are running smoothly.
d) 配合部门领导持续优化员工班车及商务车派遣服务。
Assist the line manager in further optimizing the shuttle bus and business car application services.
7. 协助预算管理Operation budget management support
a) 支持相关职责范围的预算计划和工作。
Support on the operation budget planning and control.
b) 负责持续改进成本的控制。 Be responsible for improvement and reduction of running costs.
8. 协助部门其他同事及学校完成政府性检查和督导工作Assist other colleagues in completing government related inspections.
9. 协助上级完成年度部门工作计划及战略性学校规划任务 Assist the line manager in achieving the department working plan and school strategic goals.
10. 负责新外包供应商的相关技术性培训。例如儿童保护规章制度。 Lead training to outsourced suppliers. E.g. child protection policy.

行政职责 ADMINISTRATIVE RESPONSIBILITIES
1. 负责提交必要采购单及发票，并提交运营主任。
Initiate and submit necessary purchase request/invoice to the line manager.
2. 负责新任务委派至外包服务公司时的相关技术性培训 Training to outsourced suppliers.
工作关系 RELATIONS
1. 直接向运营主任汇报工作。 Reports directly to the Operations Director.
2. 与其它部门协调好关系，办好各种活动。
Coordinate with other Departments on service and event support.
临时责任 TEMPORARY MISSION
完成上级布置的其它工作。 Perform any other duties as assigned by line manager.

要求：
1.管理或商业大专学校毕业，有涉外服务行业的工作经历；
2.有7-8年相同水准行政或总务后勤工作经验；
3.具有团队合作精神及沟通技能，能够独立完成工作并注重细节，有服务意识。

有意向的申请人将被要求填写一份包含详细教育和专业背景信息的申请表，经过安全招聘培训的面试官将参加面试。申请人将接受严格的背景调查，不接受非特定性的推荐或者证明信函。入职前要求提供由政府机构或警方出具的无犯罪记录的报告。所有工作人员每年均需接受安全制度培训，包括鉴别、反馈和报告程序。

关于上海民办包玉刚实验学校
今日兴学，为明日中国。
今日兴教，为未来世界。
上海民办包玉刚实验学校（以下简称包校）是一所开创性而具有国际视野的中国学校。学校成立于2007年，是一所非营利的双语学校，由包氏家族为纪念爱国爱乡的企业家、政治家、慈善家，已故船王包玉刚爵士而创建。目前有1200多名中外籍学生。学校提供小学一年级至高中十二年制的学历教育，融合了中国及国际先进的课程元素。中小学阶段采用上海课程，高中阶段采用剑桥IGCSE、国际IBDP课程，以及中国文化课程。
包校提供创新的双向沉浸式双语教育，倡导全人教育，致力于学生在智力、情感、体魄、社会等各方面的全面发展，培养学生成为热心、有责任心的21世纪世界公民。
包校分为小学、初中以及高中部。小学部（1-5年级）位于上海市中心的长宁区，实行走读制。初中（6-8年级）和高中（9-12年级）位于新虹桥校区以及上海松江区，采用传统英、美寄宿模式（走读亦可选）。

About YK Pao School
A School for Tomorrow’s China.
An Education for Tomorrow's World.
YK Pao School is a pioneering international Chinese school. The school is a non-profit private institution founded in 2007, in memory of shipping magnate Sir Yue-Kong Pao, the renowned Chinese businessman, statesman and philanthropist. With over 1200 students from China and overseas, the school offers a unique Year 1-12 educational programme that integrates elements of Shanghai and international curricula, culminating with the IGCSE and IB Diploma programmes, both of which are complemented by core components of the Shanghai curriculum.
Pao School’s innovative Chinese-English immersion bilingual programme nurtures the whole person - the entire emotional, social, physical, and intellectual being – and prepares students to become engaged and responsible global citizens of the 21st century.
Pao School is divided into Primary, Middle and High School. Primary School (Years 1-5) is a day school located in Shanghai’s city centre, while the Middle School (Years 6-8) and the High School (Years 9-12) are located on the new Hongqiao campus and in Shanghai’s Songjiang District offering UK/US style boarding education as well as catering to day students.