The Business Risk and Resilience Utility (BRRU) plays an important role in enabling the bank to operate within its risk appetite, by ensuring efficient and effective risk and control management.
The BRRU achieves this by providing operational risk and control expertise, conducting high quality reviews of the bank's control environment, conducting end to end control assurance reviews on key controls, maintaining robust risk governance focused on material risk and issues, and evolving a culture of continuous and consistent risk management.

What you’ll do:
• Perform review of Wealth and Retail trades in accordance with the Group Standards and local regulatory framework
• Support the implementation of SQ Operating Procedures,Sales Quality principles and guidelines on a timely manner and ensure full adherence.
• Lead the quarterly reporting exercise to MAS regarding the Balance Scorecard Framework
• Ensure queries raised with or from the sales force are resolved satisfactorily
• Perform Root Cause analysis (RCA) of the issues identified and ensure the RCA commentary is relevant in line with the Group Guidelines
• Deal with enquiries from the sales force, customers and third parties
• Conduct independent sampling checks on the reviews performed by Sales Quality Managers to ensure quality is consistent across the team
• Identify gaps and areas of improvement to improve the overall sales quality standards
• Perform regular root cause analysis on the sales quality findings to identify common themes and areas of concerns, and work with the SG-based SQ team to close any gaps in the sales process
• Collate the MI on sales quality findings for reporting in monthly SQRC forum
• Manage a team of Sales Quality Managers

• Knowledge of Financial Services/industry/Wealth and Insurance products/regulations
• Comprehensive knowledge and understanding of HSBC and IWPB Sales Process and Procedure
• Risk mindful and Strong analytical ability
• Communicate at multiple levels with good command in English and Chinese
• Strong stakeholder's management and collaboration capability
• People and process management experience, including migration/project governance
• Proficient in Word,Excel, Powerpoint

福利待遇
- 具竞争力的薪酬：基本工资+绩效奖金+轮班补贴+早晚班交通津贴；
- 健全福利保障：五险一金+补充性商业医疗保险+免费年度体检；
- 畅享10+天假期：除享有国家法定节假日外，还拥有至少10天带薪年假、12天带薪病假、1天生日假、婚假、产检假、产假以及陪产假、哺乳假等，助您达到工作生活的平衡；
- 弹性福利制度：年假可买卖，商业医疗保险套餐可升级，您还可申请旅游补贴、个人进修补助、运动健身补贴等，满足个性化福利需求；
- 人性化工作环境：使用公司的员工餐厅、咖啡室、休息室、娱乐室等，进行劳逸结合；
- 多元化员工活动：运动会、团建、年会等精彩活动给您平台，任您施展才华。

培训与发展
- 广阔的职业发展平台：遍及全球的集团网络，提供扩展人脉及跨文化交流的机会，您还可申请不同国家及地区的长短期职位，不断挑战自我；
- 系统性人才培育及发展：配备职业导师，为您提供清晰的职业规划指导，充分挖掘横向及纵向的发展潜力；
- 完善的专业培训体系：入职即可享带薪培训，多元化的培训机会，还有资源及教育援助，帮您逐步实现职业目标。