QUALIFICATIONS, SKILLS AND EXPERIENCE
• Previous supervisory experience, including leading a team to sales success through coaching,
training & developing
• Management training and/or qualifications advantageous
• Proven track record in managing and reporting on sales targets for a team of direct reports
• Strong destination/regional and local travel knowledge
• Significant travel industry and sales experience, ideally with adventure travel
• Demonstrated ability to build strong relationships
• Fluent English language skills (written and verbal)
• Ability to accurately use systems and create or train others in processes to provide a quality
customer experience
• Experience in adventure travel product development
• Demonstrated ability to build strong relationships
OTHER SKILLS AND ATTRIBUTES
• Strong alignment with Intrepid Values and culture
• Driven and motivated by sales targets and to achieve sales incentives
• Ability to adapt to and work across multiple cultures
• Strong international communication skills via email and phone
• Highly Customer / client focused
• Strong influencing skills
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• Highly organised approach to work.
• Ability to prioritise multiple tasks at the same time, completing within required time frame and to
a quality standard.
• Willingness and ability to work with local operations, contracting, product & reservations teams
• Demonstrated or strong potential to develop 7 Essential Superpowers of an Intrepid Group
Manager: Be a master communicator; provide feedback and coaching; empower and
collaborate; provide clarity to your team; take ownership and be accountable; champion a strong
team culture; be adaptable and flexible.
VALUE ALIGNMENT AND PURPOSE
Essential
• Passion for travel and belief in Intrepid Group’s responsible travel philosophy
• Understanding of and support for Intrepid Group’s Purpose Beyond Profit ethos
• Clear alignment with Intrepid Group’s values (Growth, Innovation, Fun, Responsibility, Passion,
Integrity)
• A digital mindset