1. 60% Client communication and coordinate with local teams/partners to ensure our monthly service delivering
2. 10% Handle client inquiry and escalation, coordinate with internal resources and manage client needs.
3. 10%Host regular operation service review with the clients, ensure service quality
4. 5% Drive the improvement of service process and service efficiency
5. 5% Enhance productivity & improve process
6. 5% Maintain the partner relations and monitor the service quality of the partners
7. 5%Special projects
Qualifications:
1. 4 Years+ work experience as account management role in HR professional service industry or as in-house HR role with payroll processing or payroll project experience.
2. Proficient English in both writing and speaking
3. Willing to take challenges, work under pressure
4. Will to take early or late con-call.
5. Good communication skill, presentation skill and customer centric solutions.
6. Good team work
职位福利:五险一金、带薪年假、弹性工作、补充医疗保险、年底双薪、团队气氛活泼、无官僚风气、年轻化团队
职位亮点:六险一金,周末双休