职位详情
空运操作客服/op/cs/customer service (MJ000232)
7000-9000元·13薪
日邮物流(中国)有限公司
上海
1-3年
大专
05-07
工作地址

长宁来福士广场-1座8-9楼

职位描述

工作职责:

1.Collect declaration documents and information from customer or the overseas to arrange

import clearance correctly and on time, ensure clearance within the team under

internal operation standards and SOP

从客户或海外收集报关文件和信息,以正确和及时地安排进口清关,确保团队清关符合内部操作sop标准

2.Give delivery instruction to CLD department, ensure customer could get the

cargo as soon as possible.

向CLD部门下达发货指令,确保客户能尽快收到货物。

3.Pass all clearance information and documents to the agency, timely assist them

finish clearance & audit cost from agency.

3.将所有清关信息和文件传递给代理商,及时协助他们完成清关工作;代理审计费用。

4.Timely and proactively inform customers of the new updates of the cargo, deal

with other problems raised by customers, send off tax bills and invoice to

customers, in order to meet their needs and maintain great connection with

customers.

4.及时主动通知客户货物的新更新,处理客户提出的其他问题,将税单和发票寄给客户,以满足客户的需求,保持与客户的良好联系。

5.Contact with customer about the situation of payment and report to Acct

department, push customer finish payment.

5.与客户沟通付款情况并向财务部汇报,督促客户完成付款。

岗位要求:

  • Above College degree
  • 大专及以上学历
  • 1years working experiences in CS position, familiar with the operation process and customs process
  • 1年以上CS工作经验,熟悉操作流程和报关流程
  • Microsoft Office skills
  • 熟练掌握办公自动化软件;
  • CET-4 or above, good oral and written English skills
  • CET-4及以上,良好的英语读写能力。

以担保或任何理由索取财物,扣押证照,均涉嫌违法,请提高警惕

立即申请