Principal responsibilities

• Support the planning and execution of end-to-end testing activities for projects within the Agile pod.
• Assist in coordinating with stakeholders—including business users, IT, and project teams—to ensure seamless User Acceptance Testing (UAT) processes.
• Help maintain and organize test documentation, such as test scripts, test requirements, and test plans.
• Participate in test preparation, including scoping and identifying data and environment requirements for assigned projects.
• Track and report defects, ensuring all issues are properly documented and resolved prior to release.
• Contribute to validation activities during UAT phases for new functionality, enhancements, and regression testing.
• Assist in monitoring the progress of testing tasks, raising issues and escalating when necessary.
• Ensure testing outcomes are aligned with business goals and meet established quality standards.

Qualifications - External

Knowledge & Experience / Qualifications

• Bachelor’s degree, ideally with experience in customer-focused organizations, digital transformation, or change management.
• Good understanding of testing processes, with a keen interest in the insurance business domain.
• Strong analytical skills, attention to detail, and the ability to complete assigned tasks effectively.
• Eagerness to learn project methodologies, frameworks, and industry best practices.
• Excellent communication skills, both written and verbal, with the ability to clearly explain findings.
• Strong teamwork and relationship management abilities to collaborate with a variety of internal and external stakeholders.
• High levels of motivation, resilience, and a customer-oriented mindset.
• Experience or knowledge in banking and insurance domains is advantageous.
• Fluency in English; proficiency in Mandarin and Cantonese is a plus.
• Certification in Quality Assurance (eg: ISTQB) and experience in managing projects running in Agile methodology is a plus.