Accountabilities:

·Providing high quality Customer Service & daily Operations service to accounts;

·Well coordinating between customers’ service requests and Carriers’ standard service guideline;

·Well coordinating daily Operations process, i.e. Trucking Fleet arrangement, Import/Export Declaration process, Air transportation arrangement, etc;

·Well filing all concerning documents: Shipping Order, Booking Acknowledgement, Invoices, B/L, Import/Export documents, etc;

·Well doing daily performance list for management review；

·Well communicating internally and externally；

·Well assist in maintaining customer relationships, coordinating sales visits, and solve business problems.

Requirements:

·College/Bachelor, preferably in shipping/air freight related field;

·At least 2-year relevant working experience;

·CET6: Good command of both oral and written English;

·Responsible ,mature, open-minded, customer-driven, with excellent problem solving skills;