国际技术支持工程师（工作地点：天津）

1.负责海外市场业务的售前、售中和售后技术支持工作，包括提供技术咨询、方案编写、产品演示、围绕客户与渠道合作伙伴进行技术培训等。

2.组织或配合线上、线下技术展示、宣传，负责技术讲解等；

3.负责订单编制与审核相关工作；

4.提供交付技术培训、交付现场指导、产品调试等；

5.提供故障维修等售后技术支持，配合处理客户投诉，并及时解决问题；

6.收集竞品产品和技术信息，提供改进意见。

任职要求：

1.本科及以上学历，机械电子、机电一体化、电气自动化等相关专业；英语口语可作为工作语言。
2.经验不限，优秀的应届毕业生也可以。有海外留学经历优先；有工业产品海外技术支持经验优先；

3.了解CAD、solidworks等绘图及设计软件。
4.沟通协调能力、抗压能力强，能适应短期国外出差。

★ International FAE (Tianjin)

1. Responsible for the pre-sale, sale and after-sales technical support of overseas market business, including providing technical consultation, program writing, product demonstration, technical training around customers and channel partners, etc.

2. Organize or cooperate with online and offline technology display and publicity, and be responsible for technical explanation;

3. Responsible for order preparation and review;

4. Provide delivery technical training, delivery field guidance, product debugging, etc.;

5. Provide after-sales technical support such as fault maintenance, cooperate with customers to deal with complaints, and solve problems in time;

6. Collect product and technical information of competitors and provide suggestions for improvement.

Job Requirements:

1. Bachelor degree or above, major in mechatronics, mechatronics, electrical automation or related; Foreign preferred, Native English ;

2.3 years of industrial products overseas technical support experience;

3. Proficient in CAD, solidworks and other drawing and design software;

4. Communication and coordination skills, strong ability to work under pressure, can adapt to short-term business trips.