职位详情
客服专员CSR
9000-13000元·13薪
豪利士电线装配(苏州)有限公司
苏州
1-3年
大专
08-29
工作地址

豪利士电线装配(苏州)有限公司

职位描述
职位要求:
Education 教育:
College degree or above大专或以上学历
Job Related Experience 工作经验:
It’s better with working experience as customer service有客户服务方面的工作经验为宜。
Specific Knowledge and Certificate/License 所需专业知识、证书或许可:
Good communication and coordination skills 有良好的沟通和协调能力
Business 业务知识 :
Be familiar with the operation of computer software熟悉计算机软件的操作
职位职责:
1. Support Sales, Program manager to ensure the excellent service to customers. 协助销售,项目经理确保为客户提供优质的服务
2. Day-day order processing, to verify the PO pricing versus the quote price, MOQ and shipment term每日订单处理,核实订单价格与报价,最小起订量和出货安排。
3. Day-day order tracking, to confirm the material availability, production capacity also delivery schedule每日订单跟踪,确认物料可用性,生产能力及交货期
4. Expediting urgent demands on material and production to satisfy customer’ requirement加快材料和生产的紧急需求,以满足客户的需求
5. Regular meeting with planners and update customer for the status on accounts定期与计划人员开会,并向客户更新
6. Participate needed to required meeting with PM/Sales/Customers. 参与必要的与PM/Sales/客户的会议
7. Prepare the documents and report for customers为客户提供所需信息及报告
8. Analysis on Negative products and report the finding as well as the solution对不良品进行分析,并报告发现及解决方案。

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