RESPONSIBILITIES

• Responsible for equipment installation, commissioning, repair and regular maintenance at customer sites in the Asia-Pacific region

• Quickly diagnose equipment failures (mechanical/electrical/control systems), provide solutions and implement them

• Handle emergency service requests and reduce customer downtime.

• As a technical interface, communicate with customers about the operation status of the equipment, the causes of failures and preventive measures

• Organize customer on-site technical training to enhance customer autonomy

• Collect customer feedback to promote product improvement or service process optimization

• Coordinate with local agents or third-party service teams to ensure consistent service quality

• Assist the headquarters in compiling after-sales technical documents (bilingual in Chinese and English) in the Asia-Pacific region.

QUALIFICATIONS

• Bachelor degree or above, mechanical engineering, electrical automation, refrigeration or related engineering background; More than

• 3 years of on-site service experience in industrial equipment (such as refrigeration units, compressors, pumps and valves, etc.);

• Proficient in reading electrical drawings, mechanical drawings and PLC programs

• With a valid passport, you can travel to the Asia-Pacific region

• Independently complete the mechanical/electrical troubleshooting and maintenance of equipment

• Fluent in English (written + spoken), able to communicate technically

• Familiar with safety norms or industry standards in the Asia-Pacific region

• Experience in agent management or overseas project coordination is preferred

• Hold electrician certificate and other qualifications