Tasks：

• Support the tracking of the tickets resolving in each time frame
• Support on the overall error management/solving/reporting process.
• Definite and evaluate KPIs for efficient control of the failure/error management.
• Host error meetings including all interface partners (testers and component responsible engineers).
• Monitor and control of the error solving progress in the project.
• Participate in the creation of the process standards for the error management process.
• Conduct training sessions for staff on error management best practices.
• Report on error ticket status in project meetings/committees, including Top Management Meetings.