面议
中泰国际广场A座2102
MAYFLOWER GROUP 是马来西亚证券交易所上市公司 Warisan TC Holdings Berhad 的全资子公司。总部位于马来西亚吉隆坡。拥有过 300 名员工,拥有广泛的网络,包括遍布马来西亚的 14 个办事处、4 个海外分支机构和 12 个客户驻点办事处。
广州子公司现招聘销售专员。
主要职责:
1.开发企业客户市场,开拓目标客户销售机会, 为客户制定企业差旅管理方案,介绍公司具有竞争力的产品及服务, 并与企业客户签订服务合同。
2.发展和维护与中国旅行社/客户的关系,识别企业/旅行社/旅游局/ TMC/OTA的新业务机会,包括新客户、垂直领域和地区。
3.与各地区地接社及供应商合作,发掘新产品和新线路。
4.与销售经理紧密合作,制定并执行销售策略以实现收入目标。与市场营销部门合作,确定最佳推广销售技巧
5.与操作同事合作,确保从初步咨询到售后支持的无缝客户体验。
6.准备提案并与客户谈判合同,确保条款和条件符合公司政策和指南。
7.提供卓越的客户服务和支持,确保客户需求得到满足,问题得到及时和专业的解决。
8.了解市场趋势和竞争对手活动,定期向销售经理提供反馈和见解。
9.参加各展会、会议和社交活动,扩大您的网络并推广我们的产品和服务。
10.具备良好的分析能力,能够进行销售报告分析。
11.能够在销售规划和谈判中做出战略决策。
资格和工作经验:
1.商业、市场营销或相关领域的学士学位,至少3年航空公司或旅行社销售经验,重点关注中国的旅游行业。
2. 能熟练运用Excel、Power Point 以及良好的英语书面和口语能力。
经验领域:
1.对中国市场和旅游行业有深刻理解,包括商业文化、监管环境和市场趋势。
2.具有实现销售目标和管理销售管道的良好记录。
个性特质:
1.优秀的沟通和人际交往能力,能够与客户和利益相关者建立牢固的关系。
2.强大的分析和解决问题的能力,能够识别增长和改进的机会。
3.专注于提供卓越的客户服务并超越客户期望。
4.能够在压力下有效工作,管理多个优先事项,并在紧迫的期限内完成任务。
Key Accountability
1. Develop the corporate client market, identify target clients and sales opportunities, create corporate travel management plans, introduce the company's competitive products and services, and sign service contracts with corporate clients.
2. Develop and maintain relationships with Chinese travel agencies/clients, identify new business opportunities for enterprises/travel agencies/tourism boards/TMCs/OTAs, including new clients, verticals, and regions.
3. Collaborate with local destination management companies and suppliers in different regions to discover new products and routes.
4. Work closely with the sales manager to formulate and implement sales strategies to achieve revenue goals. Collaborate with the marketing department to determine the best promotion and sales techniques.
5. Work with operations colleagues to ensure a seamless customer experience from initial inquiry to after-sales support.
6. Prepare proposals and negotiate contracts with clients, ensuring terms and conditions comply with company policies and guidelines.
7. Provide exceptional customer service and support to clients, ensuring that their needs are met and issues are resolved in a timely and professional manner.
8. Understand market trends and competitor activities, and provide regular feedback and insights to the sales manager.
9. Attend trade shows, conferences, and networking events to expand your network and promote our products and services.
10. Good analytical skill and able to do sales report analysis.
11. Able to make strategic decision on sales planning and negotiation.
Qualifications & Working Experience
1.Bachelor's Degree in Business, Marketing or related field with a minimum of 3 years of airline or travel agency sales experience with a focus on the travel industry in China.
2. Proficiency in Excel, Power Point and good command of written and spoken English.
Areas of Experience
1.Strong understanding of the China market and travel sector, including business culture, regulatory environment, and market trends.
2.Proven track record of achieving sales targets and managing a sales pipeline.
Personality Traits
1.Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and stakeholders.
2.Strong analytical and problem-solving skills, with the ability to identify opportunities for growth and improvement.
3.Results-driven, with a focus on delivering exceptional customer service and exceeding customer expectations.
4.Ability to work effectively under pressure, manage multiple priorities, and meet tight deadlines.
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