As an English Data Processor and Annotator, you will collaborate closely with cross-functional teams, including Program Managers, Tech teams, and Education teams, to manually process and annotate data for AI products. Your primary responsibility is to ensure high-quality data preparation, including data capture, cleaning, labeling, and processing according to pre-defined SOPs (Standard Operating Procedures).
As an Operations Process Specialist & Data Processing Assistant, you will play a crucial role in our Seller Paid Services Support team. You will participate in and drive automation projects, optimize end-to-end service processes, improve operational efficiency, and reduce costs. Furthermore, you will be responsible for processing and annotating high-quality data for AI products. You will work closely with cross-functional teams to ensure smooth project implementation and continuous improvement.
【Key Responsibilities】
1. Process Optimization, Automation, and Troubleshooting:
- Assist in requirement analysis and translate business needs into executable process optimization solutions.
- Design and create detailed flowcharts and Standard Operating Procedures (SOPs).
- Configure and test internal/external system tools for automation solutions.
- Continuously optimize processes to improve operational efficiency and data quality.
- Perform daily process or data related troubleshooting (trouble shooting) to resolve operational issues.
- Analyze common problems and propose process optimization suggestions.
2. Data Management and Analysis:
- Collect, clean, and analyze relevant data for AI products and operational metrics.
- Use data annotation tools and software to accurately process and label data.
- Optimize processes continuously to improve data quality and operational efficiency
- Handle various ad hoc data requirements to support dynamic business needs.
3. Project Support and Documentation:
- Develop user manuals or communication materials and provide training for related teams.
- Maintain project documentation, ensuring timely updates and accuracy of information.
- Coordinate with automation task owners and related cross function teams to drive project progress.
【岗位职责】
1. 作为一名英语数据处理员和标注员，您将与Amazon包括项目经理、技术团队和教育团队在内的跨职能团队密切合作，手动处理并标注用于AI产品的数据。您的主要职责是确保高质量的数据准备，包括根据预定义的标准操作程序（SOP）进行数据捕获、清理、标注和处理。
2. 作为一名运营流程专家和数据处理助理，您将在Amazon的卖家付费服务支持团队中发挥关键作用。您将参与并推动自动化项目，优化端到端服务流程，提高运营效率，降低成本。此外，您还将负责为AI产品处理和标注高质量数据。您将与Amazon跨职能团队密切合作，确保项目的顺利实施和持续改进。
【任职要求】
- 本科及以上学历，STEM领域或英语相关专业优先。
- 优秀的英语语言能力（尤其是阅读和写作），包括语法、句法和细致入微的沟通能力。
- 2-3年运营、项目协助或数据处理相关经验。
- 出色的数据处理技能，熟练使用Excel和其他办公软件。
- 强大的逻辑思维和问题解决能力。
- 注重细节，对数据处理和标注有严谨的态度。
- 能快速学习新工具和技术。
- 能够独立工作，有效管理时间，并在快节奏环境中合理安排任务优先级。
- 熟练使用数据标注工具和基础软件应用。
- 遵守道德和专业规范，严格保密敏感数据。
【优先条件】
- 具有优化工作流程和创新以提高团队生产力的能力。
- 亚马逊电商业务或卖家管理相关经验优先。
- 英语水平相当于或高于TEM-8。
- 熟悉流程图绘制工具（如Visio）。
- 熟悉AI和机器学习概念，尤其是数据标注方面。