Principal Accountabilities:

1. order mgmt from order entry to delivery including returns.

2. the interface to Custom related to inbound and outbound.

3. the only interface to customer & internal stakeholders for all

issues regarding order, planning (optimum stocking) and logistics support

4. strong initiative to lead projects to improve quality &
customer satisfaction

5. On Time Quotation/Contract Preparation

6. 1st level payment notice & confirmation

7. Work together with sales team to effective daily communication with
customer to improve customer engagement and relationship

Education

Degree in Logistics/Supply Chain, Commercial
with min 3 years’ experience in custom clearance.

Experience

1.Enjoy working in a customer service environment.

2.Familiar with custom regulations and requirement. This knowledge and experience would be an added advantage.

3.Proficient in relevant computer applications such as MS Office, SAP (Business
One or R3) would be added advantage.

Other Essential Attributes