Responsible for quality system effectively implementation, in the process of physical quality and system quality control and improvement, claim handling
负责质量体系有效运行，以及与产品制程有关的过程质量管控和改善，客户投诉处理
- Establish new inspection instructions and plans based on the products structure and process type such as incoming inspection, in-process and final inspection for new product.
针对新品，按照产品结构和过程类型编制检验作业文件和检验计划,如来料、过程及完工；
- Daily shopfloor quality problems support, assist to conduct quality improvement work.
负责协调解决每天现场发生的质量问题，协助质量改进
- Follow up supplier quality issues, release NCR, CAR, follow them with sourcing and SQE team, verify the corrective evidence until it’s closed.
跟进供应商质量问题，释放不合格报告及纠正预防报告，同Sourcing和SQE team跟进验证纠正方案，直到关闭.
- Customer Complaint Handling: Deal with customer complaints, information to drive multi Dept to do investigation and complete root cause analysis and corrective actions; Submit reports to customers until they are satisfied.
客户投诉处理：处理客户投诉，组织跨部门的调查，进行原因分析及提供改善措施，按照客户要求提供调查报告
- Responsible for internal and external audits in line with current company audit requirements. This may include ISO 9001/ PED/ATEX or other quality systems (Such as TSG, CCC).
负责按照公司要求组织及实施内外部审核，包括ISO9001/PED/ATE 及其它产品认证体系（例如TSG, CCC等）
- Regular audit to check each department whether follow our procedure
稽核各部门的过程是否依照质量体系的要求执行
- Collect the information what the quality and process non-compliances in whole process, include internal findings、supplier findings and customer feedback, to make improvement action and follow up
收集产品及过程不合格的证据，包括内审、供应商端的不符合项及客户反馈的不良，组织相关部门提供改善措施并追踪改善措施直至关闭
要求：
- Bachelor degree, major in mechanical engineering or other applicable field. 本科学历, 理工科专业
- More than 5years valve industrial experience in quality engineer and customer complaint handling experience. 5年及以上阀门行业质量工程师及客户投诉处理经验
- Familiar with ISO9001-2015 熟悉ISO9001-2015质量管理体系
- Experience in TSG/ATEX/PED quality system is preferred 熟悉TSG/ATEX/PED 质量管理体系的优先
- Have good organizational, communication, and cross-functional coordination skills 具有良好的组织，协调、沟通及跨部门合作技巧
- Analytical problem solving with 5W/8D/FMEA/MSA/SPC/Kaizen/ 擅长 使用系统质量工具分析、解决问题
- Fluent English speaking, reading and writing skill. 流利的英语读写能力
- NDE skill is preferred/NDE技能的优先选择
- Internal auditor certificate is preferred内审员资质优先
- 6σand project experience is preferred. 6西格玛和项目经验的优先