职位描述
Provide on-site installation, validation and commissioning of presses for wood based panels. 现场为木质板材压机提供安装、验证及调试服务。
2. Perform hands-on on-site troubleshooting, service and repairs. 实地进行手动故障排除、服务及维修工作。
3. Provide high level technical support to internal/external customers on customers' location. 在客户现场向内外部客户提供高等级技术支持。
4. Provide on-site training to the customers. 为客户提供现场培训。
5. Support/develop Service technical documentation. 支持/开发服务技术文档。
6. Create and maintain service information in the company database. 在公司数据库中创建并维护服务信息。
7. Timely and professionally handle field service calls and issues arising from the field service visits. 及时且专业地处理现场服务呼叫及由现场服务访问产生的问题。
8. Timely complete and submit all required paperwork. 及时完成并提交所有必需的文件。
9. Communicate with the customer to ensure satisfaction and implement any necessary corrective actions. 与客户沟通以确保满意,并实施任何必要的纠正措施。
10. Good communication with the headquarter. 与总部保持良好沟通。11. Other tasks assigned by the management. 完成管理层分配的其他任务。
1. Bachelor degree or above majoring in mechanical engineering - 机械工程或以上学位
Technically familiar with the press line in terms of theory and practice - 在理论和实践方面对压机线有技术了解
Having excellent mechanical skills - 拥有卓越的机械技能
Being able to work alone or with a team - 能够独立工作或与团队合作
Being flexible, able to travel frequently and to work on site for a long period - 灵活应变,能够频繁出差并长期现场工作
Being self-motivated & having excellent problem-solving abilities - 自我激励并具有出色的解决问题能力
Being able to work independently, under pressure and have strong execution - 能够独立工作,在压力下工作并具有强大的执行力
Computer literate, especially MS Office - 计算机熟练,特别是MS Office
Fluent in English, reading, written and spoken - 英语流利,包括阅读、写作和口语
Minimum 3 years experience with hands-on service or maintenance work with press lines - 至少3年压机线实操服务或维护工作经验
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