Career growth and personal development
This is a great opportunity to experience the power of what’s next and develop “friends for life” at the same time. We’ll give you all the training, cutting-edge technologies, and the continuing support you’ll need to succeed.
Plus, at Concentrix, there’s a real career and personal growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That’s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you’ve always envisioned.

Job description
We are looking for a Group Manager / Associate Director with 14+ years of experience and above, having experience on handling large data sets via SQL/Pyton and visualization via Tableau. The individual will provide Thought-Leadership in Analytics Engagements; handle multiple projects simultaneously, provide an understanding of business applications of data analysis/ modeling and take a consultative approach for the clients.
Individual contributor with strong experience in in delivering multiple projects from start to end. Understand the business requirement and ensure seamless delivery of Analytical Data Modelling activities as per standards.

As a Sr. Manager, Global Analytic on our team, you will:
● Lead data-driven recommendations and insights to support strategic projects across Central Operations
● Lead cross-functional teams in specific initiatives; recognizes dependencies between teams; drive and clarify ownership of those dependencies.
● Understand the business, track operational performance, provide insights and recommendations.
● Support company-wide programs through ownership of analytical projects
● Establish strong working relationships with peers in other Global Operations teams and cross-functional partners (sales leadership, finance, sales operations, systems) to achieve objectives.
● Build dashboards and automated reports, working proficiently with data visualization and querying/analysis tools (e.g., Tableau, SQL)
● Own data tables, and work with stakeholders to ensure available data is accurate, consistent, and timely.
● Own technical implementations and documentation associated with datasets and strive for 100% accuracy.

Your qualifications
We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.
Concentrix is a great match if you:
● More than 14+ years of overall Business experience and 6+ years in SQL / Python & Visualization tools, 5+ years in Modelling / statistics
● Project management experience in terms of handling multiple projects simultaneously owning deliverables and financials
● Identifying and defining KPIs to track results, performance of campaigns, etc.
● 8 + years' experience in analytics or data consulting role
● 10 + years of successful team lead or management experience

Essential skills
• Bachelor or post graduate qualification in Computer Science, Mathematics or Statistics preferred
• Provide service excellence by driving value through effective partnering with the Customer Assist business to deliver on Modelling and Dashboard requirements
• Excellent interpersonal, proficient English Writing & Verbal communication skills is mandatory.
• Ability to effectively manage time, prioritize tasks and work within deadlines with little supervision.
• Ability to challenge team members and be challenged to achieve team goals.
• Ability to work across NAMER, EMEAL, or APAC time zones.
• Strong business acumen, organization, and customer service skills
• Flexible to work extended schedules during the month and quarter end cycles.
Don’t meet every requirement? No worries. We’re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don’t check every box, we still encourage you to apply. We’ll do our best to match you with the right job, whether it’s this one or another role.

What’s in it for you
We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That’s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.
In this role, we offer benefits that help support your unique lifestyle:
o Full-time indefinite contracts (negotiable depending on your experience and our clients’ needs)
o Competitive salary and performance bonus
o Full paid training on the company and the project you'll be working on
o Career development programs, specialized courses, and language classes

Experience the best version of you!
At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.
If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their “employer of choice.”

Concentrix is an equal opportunity employer
We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.