主要职责：
1. 项目管理：监督新产品导入 (NPI) 项目，并与内部和外部各方/利益相关者合作，确保项目按时交付成果，并符合要求和标准。
2. 客户沟通：了解客户需求，定期向客户汇报项目进展，在出现问题时与客户协作制定解决方案；协调并主持客户会议。
3. 跨部门协调：与内部各部门联络，确保理解客户需求，并促进按计划及时完成任务和确保信息传递准确。
4. 项目文档与记录：确保所有项目记录和文档得到妥善管理。
5. 系统运维：维护客户和内部跟踪系统，确保数据及时准确地录入，从而更好地监控项目。
6. 其他分配的工作。
资格要求：
1. 粤语优先
2. 英语（阅读及写作）
3. 熟练使用微软办公软件（PPT、Excel）
4. 大专及以上学历
5. 商科或项目管理专业
6. 3年及以上客户沟通或客户管理工作经验者优先。
Key Responsibilities:
1. Project Management: oversee NPI projects and collaborate with different internal & external parties/stakeholders to deliver project outcomes within schedule & align with requirement and standard.
2. Customer Communication: understand customers' requirements and provide regular updates to customers on project status, work collaboratively with customers to devise solutions when issues arise; coordinate and lead customer meeting
3. Cross department coordination: liaise with internal departments to ensure understanding of requirements and facilitate timely completion of tasks and accurate information flow as per the schedule.
4. Project Documentation & Record: Ensure all projects' records and documentation are well managed.
5. System Operation: maintain the customer and internal tracking system to ensure the data input in time and accurately for better project monitoring.
6. Other assigned work.
Qualification Requirements:
1. Cantonese preferred
2. English (Reading & Writing)
3. MS Office Software (PPT, Excel)
4. College's degree or above
5. Major in Business or Project Management
6. 3 years or above working experience in customer communication or account management is preferred.