Responsibilities include, but are not limited to:

• Procurement of IT hardware from manufactures and vendors
• Working in asset management and accounting systems to maintain asset records and PO's
• Staging and imaging PC’s - Windows and MAC
• IMAC – IT equipment Install/Move/Add/Change
• Shipping, receiving and disposal of IT equipment
• Inventory management of IT assets including asset auditing
• Warranty and non-warranty repairs and break/fix on PC’s and printers
• Maintain large quantities of new, spare and parts inventories of IT equipment
• Maintain minimum and maximum threshold levels of inventories of IT equipment
• Assist with coordination and logics of all transportation of IT equipment throughout region

Required Qualifications include:

• Reading and Writing English
• Service Now tool skills
• Windows and MAC hardware and software troubleshooting skills and experience
• Ability to complete all work tasks with minimal supervision

· Excellent time management skills to prioritize workload

• Ability to walk, bend and lift equipment up to 50 pounds and perform physical duties of packing and unpacking IT equipment
• Break/fix experience with the following PC hardware manufactures: Apple, Lenovo, Dell, HP.
• High level of flexibility and the ability to positively respond to changes in work requirements
• Ability to operate and communicate effectively while under pressure is essential
• Good technical writing skills and a willingness to document all work performed
• Ability and willingness to learn new technologies
• Willingness and skills necessary to determine the solution & root cause of issue

Required Minimum Education:

• High School Diploma (required)
• Associate Degree or at least some college courses in related field (preferred)

Required Minimum Experience:

• A Minimum of 3 years of experience in a related field